Bianca Estella De La Rocha Email and Phone Number

• Assume Project Manager responsibilities in the absence of the contractor, coordinating schedules, pulling permits and attending inspections with SF DBI and/or Testing Engineers, overseeing tasks, and ensuring timely project completion• Build and nurture client relationships, addressing concerns, offering regular updates, and ensuring clear communication and transparency in contracts, billing, and all interactions• Manage financial and office records, including accounts payable/receivable, permits, licenses, and compliance documents, ensuring adherence to industry standards and confidentiality• Process payroll for subcontractors across multiple projects, reviewing hours daily to uphold accuracy and timely bi-weekly payroll• Collaborate with external partners and vendors, maintaining timely and quality service delivery while maintaining professional relationships• An advocate for fair treatment by identifying subcontractors deserving of wage increases and bringing it to management's attention, promoting better compensation to improve satisfaction and retention

• Managed theater rentals for a variety of events, including tech conferences, ballet, and other performances. The primary mission of Brava Theater, however, was to amplify the voices of marginalized communities. We prioritized supporting BIPOC, LGBTQ+, women, and youth artists, often offering subsidized space to ensure these underrepresented groups had the opportunity to share their stories and showcase their work. This role helped me develop strong skills in advocacy, inclusivity, and community-building• Led recruitment, training, and scheduling of Front of House staff, creating an inclusive and supportive team environment. Ensured high-quality service and efficient event execution• Cultivated an understanding of the Bay Area’s diverse communities by actively considering their unique perspectives, maintaining cultural sensitivity, and promoting inclusivity, while recognizing shared humanity and honoring differences in all interactions

Ensured all performances and events were adequately staffed, supporting smooth operations and a positive environment for diverse participants. Collaborated closely with the Executive Director, Rentals Manager, and Technical Director to address staff and client needs, ensuring effective team coordination and event execution.• Recruited and trained Front of House (FOH) staff, focusing on creating a supportive, inclusive atmosphere, enhancing communication, and promoting team unity• Served as a liaison between FOH staff and Brava’s internal team, ensuring clear communication, resolving concerns, and strengthening interdepartmental relationships

• Managed social media strategy across multiple platforms (Facebook, YouTube, Twitter, Instagram) to raise awareness of Latin American and Caribbean cultures, amplifying voices of marginalized communities. Shared culturally relevant content that highlighted the importance of representation, inclusivity, and healing through arts and cultural expression• Developed cross-marketing initiatives between Comparsa, performers, vendors, and exhibitors to strengthen community partnerships and expand audience reach• Developed and maintained the site’s editorial voice to reflect the culture of San Francisco’s Mission District, where Carnaval SF was conceived, while resonating with the diverse communities of the greater San Francisco Bay Area. Focused on promoting inclusion and a sense of belonging, ensuring the event, curated by POC, was authentically for and by the community

-Managed financial records on QuickBooks, including processing deposits and payments.-Maintained strong communication with vendors and exhibitors to ensure smooth transactions.-Organized and filed important documentation such as vendor applications, insurance certificates, invoices, and receipts.

• Facilitated daily psycho-educational sessions for at-risk youth, offering emotional support, fostering personal growth, and promoting coping strategies to enhance emotional well-being• Coordinated and led crisis intervention sessions with youth and families, providing immediate support, de-escalating high-risk situations, and ensuring safety and emotional stabilization• Conducted comprehensive progress assessments for clients, collaborating with colleagues to share insights and refine treatment strategies, ensuring personalized and effective care• Conducted intake and discharge assessments for youth, ensuring smooth transitions and effective case management

SEIU Local 87-Advocated for immigrant janitorial workers' rights, emphasizing fair labor practices, equity, and social justice.-Promoted inclusivity and empowerment through direct engagement, aligning with the values of advocacy and community healing central to therapy work.-Protested to address issues related to working conditions and immigrant rights.