Bianca Osorio Email & Phone Number

Santiago

- Desarrollo de procesos de planificación estratégica en base a metodologías ágiles que permitan gestionar la incertidumbre y volatilidad del entorno- Análisis y desarrollo de modelo de negocio y propuestas de valor, cambios que las organizaciones tienen que realizar en base a los cambios en el contexto externo o en base a sus pretensiones estratégicas - Desarrollo de actividades internas para instalar una cultura ágil y flexible que impacte en los sistemas, símbolos y comportamientos de The Canvas Group- Desarrollo e instalación de procesos de Recursos Humanos en The Canvas Group, usando metodologías de Agile HR

Provincia De Santiago, Chile

Leadership and development of strategy and business model projects, in the following clients: Pharma Investi, Banco Estado, Los Héroes, DuocUC, Mallplaza, between others. Example of principal responsibilities as a Project Manager: managed a team of 3 – 5 people throughout the project and ensure the on-time delivery of all deliverables, handle day-to-day communications with the client, conducted interviews with key stakeholders including the CEO and C-Suite of the company and some of their key customers, led workshops with the management team, developed a 3-year implementation roadmap for key initiatives, among others.

Chile

Leadership and development of strategy projects (i.e. corporate, omnichannel, segmentation and commercial strategy), in companies: LATAM Airlines, Jumbo, Cencosud CAT, CORFO, Superintendencia de pensiones, among others.

- Design of customer journey and gathering of insights from the client, which allow the business to make decisions about the implementation of initiatives (strategic or tactical), based on its customer strategy - Strategic planning process, includes a diagnosis of the organization , the design of the strategic definitions and the identification of initiatives that allow to implement these definitions, in a period of 4 years, in the public sector and consumer business - Design of the strategy of loyalty programs and the identification of initiatives that allow to implement this strategy

Development of strategic alignment and operational efficiency projects

Santiago, Chile

Implementation and management of the company's Commercial Intelligence Strategy project. Achievement of the 2012 project goal in 9 months (incremental sale). Project management of email marketing implementation in Sodimac at LATAM level.

Santa Cruz, Bolivia

Improvement in the analysis times of the billing system nationwide that allowed for better inventory management. Analysis of quantitative indicators that allowed the evaluation of success of sales campaigns and estimated monetary incentives of the commercial area.

Master, Negocios

MBA

Diplomado En Customer Intelligence, Inteligencia Comercial

Intercambio, Business Intelligence, Sept - Dic

Lic. En Ingenieria Industrial Y De Sistemas, Ingenieria

Activities and Societies: Asistente de Cátedra del departamento de Matematicas, Asistente administrativa en el departamento de Créditos.