Bianca Saraiva Borges

Bianca Saraiva Borges Email and Phone Number

Supervisora de QA e Suporte ao Cliente @ O-Pitblast
Porto, PT
Bianca Saraiva Borges's Location
Porto Metropolitan Area, Portugal
Bianca Saraiva Borges's Contact Details

Bianca Saraiva Borges work email

Bianca Saraiva Borges personal email

n/a
About Bianca Saraiva Borges

Hi, I'm Bianca 👩🏻‍🔬👩🏻‍💻⚒️Nationality: Brazilian / Portuguese (EU Citizen)With a dynamic professional background encompassing a B.Sc. in Geology (UFRJ - 2017) and an M.Sc. in Mining and Geo-Environmental Engineering (FEUP - 2021), I am a versatile professional with a focus on Quality Assurance, Manual Testing, Customer Service, and Project Management. Currently, I'm proactively delving into Agile methodology, collaborating with cross-functional teams to contribute to successful project lifecycles. Beyond my technical roles, I am a content creator with an Instagram and TikTok page (@ascomidinhasdabi), where I share my creative skills, and passion for cooking.Feel free to send me a message here, or contact me by email: bsaraiva@o-pitblast.com

Bianca Saraiva Borges's Current Company Details
O-Pitblast

O-Pitblast

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Supervisora de QA e Suporte ao Cliente
Porto, PT
Website:
o-pitblast.com
Employees:
25
Bianca Saraiva Borges Work Experience Details
  • O-Pitblast
    Supervisora De Qa E Suporte Ao Cliente
    O-Pitblast
    Porto, Pt
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  • O-Pitblast
    Qa & Customer Service Manager
    O-Pitblast Dec 2022 - Present
    Porto, Portugal
    I lead the QAQC and Customer Service team, ensuring high-quality standards across all products (software, applications, and websites). I collaborate closely with cross-functional teams, including developers and UX/UI designers, to clarify product requirements and support agile sprint planning.Develop and implement effective quality assurance strategies.Coordinate and execute comprehensive test plans and cases.Review code through pull requests to ensure high standards.Report bugs and coordinate with the development team for quick resolutions.Maintain detailed documentation to support quality assurance and customer service processes.
    View
  • O-Pitblast, Lda
    Customer Service And Quality Assurance Responsible (Iefp Internship)
    O-Pitblast, Lda Jan 2022 - Dec 2022
    Porto, Portugal
    Person responsible for customer support and quality of the O-Pitblast Platform (desktop software, Android application, and website).Main tasks:• Customer support;• Planning and coordinating improvements related to product quality - best strategies for software testing/re-testing flow and bug management; • Prioritizing and communicating bugs/errors, and new requests to development teams;• Support sales team for lead acquisition and nurturing, participation in international trade shows to demonstrate O-Pitblast products;• Management and control of the database regarding contacts and active licenses.
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  • O-Pitblast, Lda
    Support Engineer And Executive Account (Feup - Project Intership)
    O-Pitblast, Lda Sep 2020 - Jan 2022
    Porto, Portugal
    Main tasks:• Quality control and manual tester of O-Pitblast products. • Support sales team - marketing strategies, lead acquisition and nurturing, product presentation, and demonstration.• Customer relationship management.
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  • O-Pitblast, Lda
    Support Engineer And Qaqc (Feup - Summer Internship)
    O-Pitblast, Lda Jul 2020 - Sep 2020
    Porto, Portugal
    Trainee responsible for customer support and manual testing of O-Pitblast products - products focused on quarry and open pit mine operations. Main tasks:• Customer service and support; • Quality control of the O-Pitblast Platform (O-PitSurface 1.0, O-PitApp, and O-PitAnalytics);• Support in quality control of products under development (O-PitSurface 2.0 and O-PitUnderground);• Researcher and support to technical services related to open pit rock blasting.
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  • Instagram
    Content Creator
    Instagram Jul 2023 - Present
    Portugal
    I work as a multimedia content creator and social media manager - Instagram, TikTok, Youtube, and Facebook - particularly at the forefront of the @ascomidinhasdabi/ As Comidinhas da Bi profile.Key Skills:• Creating content, including posts, videos/reels, stories, shorts, among other formats.• Management of the @ascomidinhasdabi profile on Instagram, TikTok, and Youtube, as well as the As Comidinhas da Bi page on Facebook.• Solid experience in video recording and editing.• Partnerships for brand content production.
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  • Bibi Brechic
    Microentrepreneur
    Bibi Brechic Jul 2018 - Aug 2019
    Rio De Janeiro, Rio De Janeiro, Brasil
    Job description: Activity as an Individual Microentrepreneur at Bibi Brechic (own second-hand products store). Experiences:• Consignment of women's items;• Online trader of women's clothing and accessories;• Participation in trade shows;• Creation of visual identity, website (Wix), and social network;• Digital marketing and promotion on social networks.
  • Saraiva Imóveis (Family Business)
    Administrative Assistant And Digital Marketing
    Saraiva Imóveis (Family Business) Oct 2017 - Mar 2019
    Rio De Janeiro
    Job Description: Responsible for customer service, website management, content creation, and contract maintenance at Saraiva Real Estate (real estate - family business). Main tasks:• Customer service and support;• Disclosure of the properties;• Organization of the website;• Preparation and documentation of contracts;
  • Ufrj
    Scientific Research
    Ufrj May 2016 - Jun 2017
    Ufrj
    Scientific research related to the tectonic-metamorphic evolution of the rocks in the Ibituruna-Jeceaba-Bom Sucesso Lineament (LIJB) in the southern portion of the Bom Sucesso region, in order to understand its relationship with the terrains to the west and east and the correlation of the units found with the stratigraphy of the Minas Supergroup in the Iron Quadrangle. This research resulted in the final paper for the Geology course titled "Geological-structural mapping along the Bom Sucesso lineament, in the Ibituruna region" (https://pantheon.ufrj.br/handle/11422/13520). Experiences: • Geological-structural mapping; • Sample collection; • Petrographic studies; • Using ArcGIS to make topographic maps, MDT, and others.
  • Ufrj
    Volunteer Monitor In Photogeology
    Ufrj Apr 2016 - Aug 2016
    Rio De Janeiro
    Support in Photogeology classes:• Assistance in identifying geological features by studying aerial photographs;• Support in field study activities.
  • Lab2M/Coppe/Ufrj
    Intern
    Lab2M/Coppe/Ufrj Jul 2015 - May 2017
    Intern at the Multidisciplinary Modeling Laboratory working on a research project, in the area of oil and gas - Thermal Modeling of the rocks generated in the Parnaiba Basin. This project consisted of the following objectives:• Compilation of a large bibliographic database related to the stratigraphic structure of the Parnaiba Basin;• Compilation of geological data (maps, isopachs, profiles, and seismic lines);• Elaboration of a detailed 3D diagram block for the sedimentary basin;• Application of an algorithm to calculate the thermal evolution and the levels of organic matter maturation in the Parnaíba basin.
  • Ufrj
    Volunteer Monitor Of Mineralogy I - Geology Course
    Ufrj Mar 2014 - Dec 2014
    Support to the Mineralogy discipline.
  • Ufrj
    Bolsista Do Programa Institucional De Bolsas De Extensão (Pibex)
    Ufrj Mar 2013 - Feb 2014
    Ccmn - Centro De Ciências Da Matemática E Da Natureza
    Participei de um projeto de pesquisa focado na elaboração de roteiros e materiais geoturísticos para o Rio de Janeiro e Niterói, com o objetivo de promover e divulgar conhecimentos sobre as Ciências da Terra.Principais Atividades:Pesquisa e Análise: Investiguei e identifiquei locais de interesse geoturístico, destacando características geológicas e paisagísticas relevantes para os roteiros.Desenvolvimento de Conteúdo: Auxiliei na criação de materiais educativos e informativos para a divulgação das Ciências da Terra, incluindo guias e recursos didáticos.Coordenação e Colaboração: Trabalhei em equipe para organizar e coordenar as atividades do projeto, garantindo o cumprimento dos objetivos e prazos estabelecidos.Comunicação e Divulgação: Contribuí para a comunicação dos conhecimentos geológicos através de apresentações e materiais promocionais voltados para o público geral.

Bianca Saraiva Borges Education Details

Frequently Asked Questions about Bianca Saraiva Borges

What company does Bianca Saraiva Borges work for?

Bianca Saraiva Borges works for O-Pitblast

What is Bianca Saraiva Borges's role at the current company?

Bianca Saraiva Borges's current role is Supervisora de QA e Suporte ao Cliente.

What is Bianca Saraiva Borges's email address?

Bianca Saraiva Borges's email address is bi****@****.gov.br

What schools did Bianca Saraiva Borges attend?

Bianca Saraiva Borges attended Faculty Of Engineering - University Of Porto, Escola Politécnica Da Ufrj, Ufrj - Universidade Federal Do Rio De Janeiro, Ufrj - Universidade Federal Do Rio De Janeiro.

Who are Bianca Saraiva Borges's colleagues?

Bianca Saraiva Borges's colleagues are Mariana Visone Faria, Dayane Mendonça, Tomi Kouvonen, Raquel Sobral, Fátima Cunha, Pedro Brito, Daniel Parauta.

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