Bianca Smak Email & Phone Number

Den Helder, Noord-Holland, Nederland

Den Helder, Noord-Holland, Nederland

Projectmanager bij Bureau Specifieke Instandhouding van de Directie Materiële Instandhouding.

CarTalk International biedt webservices voor alle benodigde voertuiginformatie. Met behulp van de kentekenkoppeling in combinatie met de verschillende informatiebronnen zijn we in staat op een efficiënte manier die informatie te leveren die onmisbaar is in de Automotive-, verzekerings- en financiële sector.

HELGA is online software (SaaS) for parties within the Automotive industry. HELGA automates the most important processes of the organization, such as purchase and sale of vehicles, with always real-time and up-to-date insight into the cost of the car, fully automated ordering including journalization, integration with Exact online / Visma, invoicing and workflow management by means of 'events' that you can set up yourself, where you can follow and handle the order status, tasks and events. • maintaining new and existing relationships to strengthen cooperation • identify needs and translate customer needs into suitable solutions • make an active contribution to the development / improvement of the software based on the needs of the users • implementation of the software with new users • providing support / support to customers / writing an online manual (click help) • creating newsletters (mailchimp) • drafting change requests • project management tasks • maintaining CRM / drafting quotes and contracts / filling the sales pipeline

Heerhugowaard

VWE provides an online platform, applications, APIs and web services. In this role I am responsible for (long-term) relationship management and sales of Key accounts (ABN AMRO, Sanoma, ANWB etc) within the Automotive market (marketing agencies, insurers, banks, start-ups and portals such as Marktplaats). • make an active contribution to the expansion of the number of clients by creating and maintaining existing and new relationships to strengthen cooperation with them • identify new business opportunities and create customer wishes into suitable (customized) IT solutions • deliver a active contribution to IT new product development and product improvement based on customer needs (business development) • search for new customer relationships (acquisition) • advice and quotes / tenders to customers • follow up / create sales opportunities • project proposals / functional design / Change requests • maintain and expand relationships • maintain Microsoft Dynamics CRM / prepare contracts / fill sales pipeline Data Solutions & Insights Supply of (online) services and IT solutions that VWE offers • data science models (predictor of vehicle sales, sales price and owner changes) ) • vehicle information via xml webservices • statistical information (SAS) market trends: fleet, occasion sale, end-of-live and new-sale statistics. The Agile / Scrum method is used for the development of products and adjustments.

Heerhugowaard

Joint Venture between VWE and DAT. I was responsible for the following tasks: • putting online new products (calculation systems and SilverDAT VIN information) into the market • account and relationship management • increasing brand awareness / image • positioning VWE as new player in this sector • visiting and manning exhibition stands • signaling new business opportunities • providing training / education and setting up training for online damage calculation • writing a training on importing vehicles.

Heerhugowaard

Responsible for (long-term) relationship management and sales of Key accounts within the Automotive market. • make an active contribution to the expansion of the number of clients by creating and maintaining existing and new relationships (within target groups of industry parties, insurers, financial institutions) to strengthen cooperation with them • identify new business opportunities and translate customer wishes for appropriate (customized) IT solutions • make an active contribution to the development of new IT products and IT product improvement based on the needs of the customer (business development) • look for new customer relationships (acquisition) • advice and tenders / tenders to customers • follow up / create sales opportunities • project proposals / draft functional design / draft change requests • maintain and expand relationships • maintain Microsoft Dynamics CRM / draft contracts / fill sales pipeline Supply of (online) services and IT solutions that VWE offers • vehicle information via xml web services • statistical e information online applications: trends in the market: fleet, occasion sales, end-of-live and new-sale statistics

Amsterdam Area, Netherlands

Voor Business Unit export een groot project van Leaseplan uitgevoerd. Verhuizing van Raamdonkveer naar nieuwe vestiging in Amsterdam. Hierbij is een kantoor ingericht, nieuwe medewerkers aangenomen en overgenomen, werkprocessen binnen Leaseplan beschrijven en zorgen voor aansluiting van de processen met de VWE processen.

Heerhugowaard

Responsible for (long-term) relationship management and sales of Key accounts within the Automotive market, mainly the BOVAG account where I was responsible for the further development of BOVAG dealers and car companies (AutoLOG and Maintenance Repair and Service software). • maintain relationships to strengthen cooperation with them • identify new business opportunities and translate customer requirements into suitable (customized) solutions • make an active contribution to the development of new products and product improvement based on the needs of the BOVAG (business development) • follow up / create sales opportunities • project proposals / draft functional design / draft change requests • project management • maintain and expand relationships • maintain Microsoft Dynamics CRM / draft contracts / fill sales pipeline Supply of (online) services and IT solutions: • vehicle information via xml web services • statistical information, market trends: fleet, occasion sales, end-of-live and new-sale statistics

Heerhugowaard

Responsible for: • product development, drafting Business case • management of products • improving business processes with IT solutions • initiating (online) marketing campaigns / promotion • competition analysis • Product Market Combination • project manager of adjustments • report to product management manager Responsible for implementation of online retail product offering and vehicle information products via web services for Dealer Management Systems.

Heerhugowaard

Team leader Second line (sales) support communication services, import and export services Tasks: • Management support • HR planning / administration / maintaining contact with employment agency • trouble shooting hardware / software problems • advising export regulations to employees and customers • describing and implementing work processes • improve / organize work processes more efficiently • Management of the first line team • Advising customers on import issues, import duties, BPM calculations & procedures and insurance • Advising clients on export issues, customs documents, declarations of origin, VAT 0-rate burden of proof towards SMEs. • Product development Export and Import services • Maintaining the relationship with EU border offices, customs and RDW.

Heerhugowaard

- advising clients on required export formalities (export declaration, customs documents, insurance and declarations of origin) - preparing customs forms - advising clients on import procedures and required documents during import - writing manuals and internal procedures (export and import regulations) - ensuring efficient working with relate to all procedures - make recommendations regarding changes in internal software - maintain procedures and regulations, advise and support colleagues - prove export afterwards for car companies (VAT proof) - maintain contact with tax authorities, RDW and EU customs offices - transfer knowledge to colleagues with regard to changed legislation and procedures

Hbo, Business Administration

Business processes, Management and communication, Business financial management, Personnel and organization, Management and organization.

Projectmanagement, Ipma-D

Agile/Scrum, Productowner

Projectmanagement, Prince2 Foundation

Vol-Vca

Met een diploma Veiligheid voor Operationeel Leidinggevenden VCA (VOL-VCA) laat u zien dat u basiskennis hebt over veiligheid, gezondheid.

Ux Design

Multi-day training on acquaintance with UX, interaction design, UX deliverables, user research, UX trends, software tools, user personas.

Advisor Property Insurance

WFT proof 01.04.2019

Management Assistent, Management Assistent

Personal effectiveness and communication, Organization and cooperation.

Logex, Declarant

General transport knowledge, Administrative roles, Market parties, Agreements, Transport insurance, Transport documents, Customs 1.

Mbo, Administratie

Wft Pe Certificaten

WFT life insurance WFT non-life insurance WFT basic module

Consultive Selling

Questioning Techniques, Rejecting Objections, Inquiry Question, Insulation Technique Self-Reflection, Customer-oriented Presentation.

Assurantiebemiddeling B

Train The Trainer

The technique of motivating. The technique of instructing and supervising: knowledge transfer: contextual learning. practice: people learn.

Successfully Introducing Products And Services

Basiskennis & Gevorderd Fotografie

De cursus is een goede combinatie van kennis en praktijk. Basisprincipes als belichting, scherpte/onscherpte, compositie en digitale.

Fotografie Voor Gevorderden

In de eerste lessen kijk je veel naar foto’s van andere fotografen. Met de groep ga je een tentoonstelling bezoeken in het FOAM. Daarnaast.