• Collaborate with hiring managers regularly and identify staffing needs and requirements for vacant positions.• Create job postings using internal job boards, social media, etc. contacting recruiters using newsgroups and other job sites to attract potential candidates.• Screen applicants using in-house ATS system, NEOGOV, and refer qualified candidates to hiring managers within established timeframes.• Build a pipeline of potential candidates for anticipated vacancies. • Conduct regular follow-up with managers to determine the effectiveness of recruitment.• Guide management on recruitment best practices and strategies. • Respond to routine questions from customers regarding HRPASS.• Provide weekly updates to supervisor regarding assigned requisitions. • Analyze data and trends to make recommendations for enhanced operational, recruitment, and retention processes.• Performs other professional responsibilities as assigned.

HR Shared Services Coordinator• Collaborate with hiring managers and recruitment team to onboard all new hires including processing background screens, E-Verify, creation of offer letters, and maintaining accurate personnel files in compliance with federal laws.• Monitor and respond to the online employee portal and HR Service Desk ticket delivery system for employees and external customers.• Centralized communicator for employee inquiries involving Human Resources, COBRA Benefits, and time entry.• Serve as core system administrator, managing the pre-employment credit and criminal background check process for all employees, including monitoring results, submitting requests, reviewing and interpreting reports, requesting explanations on derogatory information and consulting with HR leadership as needed. • Deliver support in unemployment claims management and process UI tax invoicing through Concur system.• Administer COBRA benefits by preparing Initial COBRA notices, overseeing enrollments and terminations, and collaborating with the finance department to record payment submissions. • Support the full talent acquisition lifecycle for assigned low volume requisites through sourcing, screening, interviewing, and offer process.• Work remotely with HR affiliates in Arlington/New York to collaborate and streamline processes, as well as serve as support to staff working nationwide.

Human Resources Specialist (Promoted from HR Assistant) • Processed employment authorizations via E-Verify.• Processed terminations, suspensions, promotions, internal transfers, contractors and new hires into PeopleSoft.• Conducted employment verifications, reference checks, criminal backgrounds and credit checks.• Maintained, audited personnel files, I-9's and pension enrollment and beneficiary forms.• Supported special HR projects including the development and implementation of Applicant Tracking System and personnel records audit.• Assisted in the development of the employee handbook, helping employees understand, and support DeKalb’s values, vision, and mission with high ethical practices and standards.• Administer employee county ID badges.• Provide instruction to department interns.• Respond to open records request in accordance to county regulations.• Tracked training course evaluations; compiled statistical data for HR Metrics.• Developed content for HR Newsletter; highlighting department achievements.• Coordinated bi-annual Employee Recognition & Rewards Program as a part of a team.

Customer Service Representative• Processed accounts receivable.• Informed customers of available services, promotions, and programs.• Followed up with customers regularly regarding services scheduled and payments due.• Resolved customer questions and concerns.• Arranged ground transportation and hotel accommodations for flight crew & passengers.• Provided content for company newsletter using Microsoft Office programs.

Discussed various topics on air with patients of children's hospital.Operate production equipment such as cameras and microphones for weekly radio show.

• Generated revenue through online and instant ticket sales via lottery kiosk.• Processed claims on-site of $5,000 or less for winners.

Remote tech (set up/break down) at station events.Assisted with airchecks for DJs.Maintained updated logs of on-air contest prize winners.Developed contest ideas.

Communications Intern• Performed administrative tasks, organized events for city employees, assisted managers implement department and organization initiatives• Attending planning and strategy meetings; assist with development of creative concepts and marketing strategies