Bibek Kumar Behera Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

-Spearheaded the implementation of Microsoft D365 CRM and advanced AI solutions for enterprises. Collaborating closely with Microsoft, I leveraged AI technologies such as Co-pilot and Chat-GPT, integrated with Power Apps, to deliver innovative low-code and no-code solutions.-Engaged closely with clients to deeply understand their business challenges and objectives, providing expert consulting, and recommending tailored solutions that enhanced operational efficiency and drove growth. Working with a dedicated team, I ensured that each enterprise received customized, impactful strategies & solutions aligned with their unique business landscape.

Pune, Maharashtra, India

-Led end-to-end sales processes, including outbound prospecting, lead generation, qualification, proposal development, and contract negotiation for NA region. [ITES, IMS (SOC & NOC), IOT & Cloud]-Identified and targeted key decision-makers including CTOs, CEOs, VPs of Technology, and product heads within organizations.-Collaborated with cross-functional teams to deliver integrated solutions that met client needs.Provided ongoing support and consultation to clients to ensure satisfaction and maximize account growth opportunities.

Hyderabad, Telangana, India

-Developed and executed targeted Account Based Marketing (ABM) campaigns to engage CFOs and VPs of Finance in North America, resulting in a significant increase in lead generation and pipeline growth.-Utilized email, LinkedIn, and warm calls to effectively reach key decision-makers within target accounts, driving awareness and interest in fintech solutions for automating accounts receivable processes.-Leveraged data-driven insights and analytics to continuously optimize ABM strategies and tactics, refining targeting criteria, messaging, and channel mix to maximize engagement and conversion rates.-Established and nurtured relationships with key stakeholders within target accounts through ongoing communication and engagement, positioning our fintech solutions as strategic partners in driving business transformation and efficiency.-Collaborated with APAC and EMEA growth teams for promoting best practice implementation, ensuring impactful delivery of marketing campaigns, generating & nurturing qualified leads.

Hyderabad, Telangana, India

-Worked extensively in a client-facing role and provided cloud solutions across production environments. Played an instrumental role in client satisfaction by working with operational teams for proper resolution of service issues. Quickly and accurately answered customer questions, suggested effective solutions, and resolved issues to increase customer satisfaction.-Created customer support strategy to maintain customer retention. Assisted customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge. Effective liaison between customers and internal departments.Created customer support strategy to maintain customer retention. -Worked with 7 major clients (Echo Global Logistics, Inc., VF Corporation, Winsupply Inc., J.M. Huber Corporation, Valvoline - USA , Inc., Bombardier Recreational Products - Canada, Finning Canada) to minimize their bad debt by 20%, DSO by 30% & implement zero-touch cash posting.-Developed and implemented strategies to identify upsell and cross-sell opportunities for existing products by highlighting the value proposition and ROI of additional products or services.

Hyderabad, Telangana, India

Acquired knowledge of different fields in the business track: Sales, Marketing & Consulting.- Hands on MS word, excel, PowerPoint.- Case studies to determine consultative approach. - Built ROI sheet based on case studies.- Product Management.

Bhubaneswar, Odisha, India

Master Of Business Administration - Mba, Business Management

Bachelor Of Technology - Btech, Electrical And Electronics Engineering

10Th & 12Th, Science