• Lead team to drive profitable sales in my store• Manage the link between Old Navy’s brand vision and how it comes to life • Ensure your store achieves all key metrics and is meeting or exceeding profitability goals • Lead, follow up, coach and train on business analysis and merchandising decisions • Create the store business plan to drive profitable sales through forecasting and scheduling • Create an inclusive culture of learning and high performance through talent… Show more • Lead team to drive profitable sales in my store• Manage the link between Old Navy’s brand vision and how it comes to life • Ensure your store achieves all key metrics and is meeting or exceeding profitability goals • Lead, follow up, coach and train on business analysis and merchandising decisions • Create the store business plan to drive profitable sales through forecasting and scheduling • Create an inclusive culture of learning and high performance through talent acquisition, and developing, coaching and holding the team accountable • Primary change leader, subject matter expert and communicator for my store team about all brand, market and territory initiatives. Show less

• Responsible for creating and sustaining an environment of continuous learning and development that impacts performance management and succession within store; managed multi-divisions• Lead and train managers on how to create partnerships to drive great results through owning their performance and expecting accountability from their team • Create strategic development plans for managers to utilize 30,60,90 day plans; was able to promote 3 managers to higher levels within the last 5… Show more • Responsible for creating and sustaining an environment of continuous learning and development that impacts performance management and succession within store; managed multi-divisions• Lead and train managers on how to create partnerships to drive great results through owning their performance and expecting accountability from their team • Create strategic development plans for managers to utilize 30,60,90 day plans; was able to promote 3 managers to higher levels within the last 5 months Show less

• Trained and developed an ASM for a shop manager position within a three month period; analyze and report sales data• Continuously recruiting top talented professionals to add to a dynamic team; ensured operational standards and policies were met to enhance and maintain company brand • Successfully improved conversion by 3 points within a three month period

• Trained and developed a dynamic team to introduce the first Body Shop Pulse Concept Store in Toronto, ON• Successfully leading and developing a team of top talented professionals consistently remaining the number one selling shop in North America• Influencing shop team in achieving shop sales targets while providing a superior level of customer service by demonstrating high energy, enthusiasm and respect with every customer• Effectively impacting sales by strategically scheduling… Show more • Trained and developed a dynamic team to introduce the first Body Shop Pulse Concept Store in Toronto, ON• Successfully leading and developing a team of top talented professionals consistently remaining the number one selling shop in North America• Influencing shop team in achieving shop sales targets while providing a superior level of customer service by demonstrating high energy, enthusiasm and respect with every customer• Effectively impacting sales by strategically scheduling staff using hourly traffic to analyze business trends and to achieve payroll budget• Creatively using learning tools, sales exercises, scheduling framework and business logistics that have been implemented by district management with other stores across Toronto for example, innovatively creating a “30-60-90 Day Performance Development Plan” that is used across the district to give upper management a better accountability scope of their staff performance• Produce and deliver motivating presentations to district to effectively interpret to them reports and evaluate solutions to business challenges • Deliver to both staff and management coaching on a daily basis to create a learning sales environment with committed employees that show immediate results Show less

• Hired to coach and instill leadership to current and future managers on how to build customer relationships, train staff and reach sales targets on a daily basis • Accomplished integrating 5 different managers and departments into a partnered and transparent team that delivered a 10% increase in just the six months from when I started • Held each manager accountable for surpassing targets for each respective department by weekly meetings, performance reviews, encouraging… Show more • Hired to coach and instill leadership to current and future managers on how to build customer relationships, train staff and reach sales targets on a daily basis • Accomplished integrating 5 different managers and departments into a partnered and transparent team that delivered a 10% increase in just the six months from when I started • Held each manager accountable for surpassing targets for each respective department by weekly meetings, performance reviews, encouraging self-initiative and competition • Organized and put in place a critical store-wide loss prevention action plan which eliminated shrinkage from 5.8% to 0%; awarded a bonus for this achievement Show less

• Responsible for creating and sustaining an environment of continuous learning and development that positively impacted the performance management and succession within store• Ability to handle quantitative information, analyze data, identify opportunities and establish action plans that enable managers to achieve their objectives• Decreased shrink results by 25% in eight months

• Teamed up with regional manager and visual team to successfully open Laura II's flagship store, working closely with the design team for inventory management and demographic profiles • Partnered with the sales director in projects to build infrastructure and to develop tools for company's growth; recruited and developed a new team to fit the Laura II profile• Grew sales by 3 million through leadership, delegating, and accountability with management in all departments

• Successfully opened new outlet store (12,500 sq. ft.) recruiting 70 staff including a new management team• Organized training plans in all departments and teamed up with District, Regional, Loss Prevention and Visual Managers to execute training• Developed and implemented policies and procedures to fit outlet concept and enhance customer service• Contributed to successful growth in sales and people development through rolling out weekly training modules and monitoring daily… Show more • Successfully opened new outlet store (12,500 sq. ft.) recruiting 70 staff including a new management team• Organized training plans in all departments and teamed up with District, Regional, Loss Prevention and Visual Managers to execute training• Developed and implemented policies and procedures to fit outlet concept and enhance customer service• Contributed to successful growth in sales and people development through rolling out weekly training modules and monitoring daily results• Maximize inventory to achieve planned sales through timely movement and consolidations Show less

• Sales volume of 10 Million and managed seven different locations• Financial highlights: increased by 21% in sales• Utilized traffic reports to effectively manage payroll and enhance productivity• Contributed to the company's strategic planning and developed tools to enhance company's growth• Developed and implemented business plans to support company objectives• Held weekly meetings and coaching sessions with managers for development and growth• Managed inventory level… Show more • Sales volume of 10 Million and managed seven different locations• Financial highlights: increased by 21% in sales• Utilized traffic reports to effectively manage payroll and enhance productivity• Contributed to the company's strategic planning and developed tools to enhance company's growth• Developed and implemented business plans to support company objectives• Held weekly meetings and coaching sessions with managers for development and growth• Managed inventory level to reflect sales volume with weekly feedback to Regional• Managed and grew Big Box concept and increased sales by 35% over five years• Executed all sales events with management team being responsible for different areas i.e. reorganizing outlet, adding portable fitting rooms/cash registers and recruiting teams for each department• Strategic marketing planning to generate traffic to outlet by advertising in different media including newspapers, billboards and air balloons Show less