Bibin Titus Email & Phone Number

Muscat, Muscat Governorate, OM

Muscat, Masqaţ, Oman

• 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐭𝐨 – 𝐇𝐞𝐚𝐝 𝐨𝐟 𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭, 𝐒𝐩𝐚𝐫𝐞 𝐏𝐚𝐫𝐭𝐬 𝐒𝐚𝐥𝐞𝐬
• 𝐃𝐢𝐫𝐞𝐜𝐭 𝐑𝐞𝐩𝐨𝐫𝐭𝐬 – 2 𝐏𝐫𝐨𝐜𝐮𝐫𝐞𝐦𝐞𝐧𝐭 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞𝐄𝐱𝐩𝐨𝐫𝐭𝐬
• Responsible for 𝐡𝐚𝐧𝐝𝐥𝐢𝐧𝐠 𝐞𝐧𝐪𝐮𝐢𝐫𝐢𝐞𝐬 both from current and prospective customers majorly from 𝐈𝐫𝐚𝐧, 𝐒𝐨𝐮𝐭𝐡 𝐀𝐟𝐫𝐢𝐜𝐚, 𝐒𝐚𝐮𝐝𝐢 𝐀𝐫𝐚𝐛𝐢𝐚, 𝐈𝐧𝐝𝐢𝐚 etc and 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲 𝐩𝐞𝐫𝐬𝐮𝐚𝐝𝐞 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 that a product or service best satisfies their.
• 𝐏𝐫𝐨𝐦𝐩𝐭𝐥𝐲 𝐩𝐫𝐞𝐩𝐚𝐫𝐞 𝐪𝐮𝐨𝐭𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐟𝐭𝐞𝐫 𝐧𝐞𝐠𝐨𝐭𝐢𝐚𝐭𝐢𝐧𝐠 𝐭𝐞𝐧𝐝𝐞𝐫 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭 𝐭𝐞𝐫𝐦𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐝𝐢𝐭𝐢𝐨𝐧𝐬, 𝐩𝐫𝐢𝐜𝐢𝐧𝐠 𝐮𝐩𝐭𝐨 𝐎𝐌𝐑 100,000 𝐨𝐟 𝐡𝐞𝐚𝐯𝐲 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭’𝐬 ensuring proper discount facilities to eligible customers.
• 𝐑𝐞𝐜𝐞𝐢𝐯𝐞 & 𝐜𝐡𝐞𝐜𝐤 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐨𝐫𝐝𝐞𝐫𝐬 and make orders from major suppliers after negotiating at reduced prices.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜𝐚𝐥𝐥𝐲 𝐩𝐥𝐚𝐧 𝐚𝐧𝐝 𝐦𝐚𝐧𝐚𝐠𝐞 𝐥𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬, 𝐰𝐚𝐫𝐞𝐡𝐨𝐮𝐬𝐞, 𝐭𝐫𝐚𝐧𝐬𝐩𝐨𝐫𝐭𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 thereby direct, optimize and coordinate full order cycle.

Muscat, Masqaţ, Oman

• 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐞𝐝 𝐥𝐞𝐚𝐝𝐬, 𝐟𝐨𝐥𝐥𝐨𝐰𝐞𝐝 𝐮𝐩 𝐨𝐧 𝐬𝐚𝐥𝐞𝐬 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 and assisted in the 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐪𝐮𝐨𝐭𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐩𝐫𝐨𝐩𝐨𝐬𝐚𝐥𝐬 𝐟𝐨𝐫 𝐜𝐥𝐢𝐞𝐧𝐭𝐬.
• Responsible for 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 with a business worth of 𝐎𝐦𝐚𝐧𝐢 𝐑𝐢𝐲𝐚𝐥 - 1 𝐦𝐢𝐥𝐥𝐢𝐨𝐧.
• 𝐒𝐞𝐚𝐫𝐜𝐡 𝐟𝐨𝐫 𝐧𝐞𝐰 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 who might benefit from company products or services and 𝐦𝐚𝐱𝐢𝐦𝐢𝐬𝐞 𝐜𝐥𝐢𝐞𝐧𝐭 𝐩𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥 𝐢𝐧 𝐝𝐞𝐬𝐢𝐠𝐧𝐚𝐭𝐞𝐝 𝐫𝐞𝐠𝐢𝐨𝐧𝐬.
• 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐝 𝐚𝐧𝐝 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐞𝐝 𝐢𝐧 𝐭𝐡𝐞 𝐟𝐨𝐫𝐦𝐮𝐥𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 of strategies to penetrate and develop key accounts.
• 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐢𝐞𝐬 like review meetings and machine inspections ensuring better service degree.
• 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐨𝐟 𝐩𝐚𝐫𝐭𝐬, ensuring optimum parts availability to minimize machine downtime.

Kerala, India

• Support field service team in providing outstanding client service.
• Obtain customer feedback regarding quality and service every quarter to meet the customer expectations.
• Trouble shooting of hydraulic & electrical components and breaker x1 piping kit installation.
• Ecu programming & testing using VCADS pro (Volvo computer aided diagnosis system professional)
• Using Prosis (product support information system) online catalogs for service & parts information.
• Organizing site-training programs for operators and supervisors.

Kerala, India

• Carried out maintenance of Volvo construction equipment (preventive. Scheduled & breakdown)
• Preventive, corrective, predictive & reliability centred maintenance program to improve operational efficiency, asset life & safety.
• Determining the problem in machines & offering solution for the same.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.

Anna University, Mechanical Engineering, First Class With Distinction

Diploma Of Education, Automobile Engineering, First Class With Honours