Bibin Kochuvilayil Babu Email & Phone Number

Capital Area, Bahrain

• In-Charge for Media Solutions and IT Client Relations, Business Development and Customer Care
• Coordinate with the Operations, Estimation, Creative and all other relevant departments for timely execution of the project
• Identify trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments
• Maintain rapport with existing clients and close new business deals by coordinating requirements;… Show more
• Maintain rapport with existing clients and close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
• Update job knowledge by participating in networking events, educational opportunities; reading professional publications Show less

United Arab Emirates

1. Accomplishes accounting human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.2..

Trivandrum

• Role – General- IT Administration:1. Administer the Organizational infrastructure including the hardware, software and network assets2. Provide relevant technical support for the issues faced with the infrastructure3..
• Managing, maintaining & troubleshooting OS Server 2000/2003/2008/2008 R2.
• Configuring, Managing & troubleshooting AD Replication, Group Policies, File Replication, Account lockout Issues, Windows Time related issue, DFS/DFSR.
• Configuring & managing DNS, DHCP, IIS server.
• Strong Messaging support and engineering skills on Microsoft Exchange 2000, 2003, 2007 & 2010.
• Backup management using Backup Exec 2010, Shadow Protect.

Muscat, Sultanate Of Oman

1. Coordinated and assisted the Audit Manager in handling the various audit departments formed for improving the quality and working standards in the sites and various departments in the organization.2. As the department coordinator, I had to work with 20 different audit departments spanning across 5 managers and report directly to CED regarding the.

Chennai Area, India

1. Converse with the customers based in US on the various technical, both hardware and networking issues they faced with their Dell products and help them rectify those issues over the call.2. Attained A+ and N+ level training to meet the customer requirements with utmost efficiency, thus meeting customer expectations and staying along with the reputation.

Chennai

1. Monitor the quality of the Dell Technical Support for both the hardware and networking service Dell rendered to its customers. 2. Analyze the technician based on the various quality parameters prescribed by Dell for evaluating the conversation he/she had with the customers.3. Make sure the resolution was given in a prompt manner and the troubleshooting.