Bich Dudla Email & Phone Number

Albany, Ny, Us

Schenectady, Ny

Albany, New York Area

Prioritize incidents in accordance with customer business requirements and operational impact, and follow them through completion or escalation.Provide first level client support for site difficulties.Moderate weekly release maintenance Regulate and ensure project resolutions are reached on long-term work projectsReport hardware and application performance issues as they ariseDocument all actions in accordance with standard company policies and procedure

Rensselaer/Schenectady, Ny

Planned and executed community inclusion activities, and administered medication complying to OMRDD and company policy.Provided support to the emotional, physical and personal well-being of the individuals assigned.Advocated for intellectually disabled during medical appointments and procedures.Encouraged growth by recognizing their autonomy and being proactive with them in reducing their risk of harm.Provided hands on assistance with daily living skills, household responsibility, and ensured the opportunity to engage in a variety of life experiences inside and outside the home.Developed strategies to support individuals, providing greater level of independence.

Chantilly Virginia

Managed a small team with the mission to increase productivity using positive encouragement. Organized after-school academic activities focusing on increasing student's reading and math skills.Implemented specialized training discipline to promote positive positive behavior, problem solving skills, and self-confidence.

Schenectady, Ny

Managed distribution of merchandise both inbound and outboundTrained new employeesManaged all inventoriesPerformed administrative dutiesAssisted customers in product selections