The IT Manager shall function as the Single Point Of Contact (SPOC) for all IT matters in their Region/Hospital and for all complaints on the hardware and network connected to the Dhanwanthri Module in the ESIS institutions entrusted to them. To co-ordinate the service Engineers of about 3-6 Members on Call Basis for Hardware/Network Issues at Various Locations of ESIC and ESI Institutions under Kerala Government at my Capacity. To ensure the smooth functioning of IT Roll-Out of Day-to-day operations at Hospital.

Setting Security Standards, Approving Websites and certifying to Production Environment. Monitoring the Audit methodology and Improvising the Security of IT systems in Governement. Brand development, web site vulnerability assessment, web site UI and testing for Production. Developed brand strategy and statistics systems.

Imparting Information Security at Platform/Server Level / Deploying Cloud Services and Configuring / Installing, Configuring, Hardening Linux Servers / Enabling Virtualization and Remote Installation to Client PCs through automated approach and quick deployment. / Assisting IT Group Head in the configuration and upgradation of Applications. / Monitoring network threats using Generic Utilites like Nagios, Zabbix etc.. /

Assisting IT support to Team Leader in the progress of the Project of Urbanisation, the new focus of Indian Development.Support the best practices in Service Delivery to be adopted under municipalities and corporations.Helps to improve the e-governance models.Conducts trainings and workshops for Staffs and Council members.Accelerates Capacity Building Programmes among Staffs and Municipal Council Members.

Supporting the event, "World Conference on International Telecommunications" 2012 (WCIT-2012) organised by ITU under UN. Participating 193 countries worldwide discussing & presenting proposals & standards to be followed in ICT arena further..

. Analyze & troubleshoot connectivity and quality of service issues of internet delivered through DSL, GPON (FTTH), WiMAX, Dialup, and Cable network. Configure and troubleshoot ADSL/Broadband routers and modems like - Aztech 605EW, HW550 and 600EU- Siemens Gigaset 504AGU / SE568 and SpeedStream 6520- Dlink DIR 615 and 620 - Also various models of Sagemcom, Thompson, Huawei and Linksys. Set-up and configure WiFi access points and signal extenders of Aztech and Huawei. Conduct usability test on IPTV service over GPON. Troubleshoot quality of service issues on both wired and wireless networks. Handling escalated issues related to service provisioning and recurring technical issues with relevant on site teams. Providing detailed information regarding billing and other account related queries. Develop operating manuals, and quick reference manuals for end users. Compile software and hardware installation manuals. Generating weekly/monthly reports for management review- Provide technical Support to Internet, TV & DEL customers across UAE.

Worked as Systems/Network Engineer for UNIX Support & Solutions. Back up Personnel for Exchange Server Administration & Active Directory Services.

- Installation, maintenance and troubleshooting of various sun servers including midrange and X64 servers like Sun SPARC Enterprise M4000, Sun SPARC Enterprise T5240,Sun Fire V890,X4150 ( X64) & Sun Fire V490. Install and manage servers ( Primarily solaris 9 & 10) and implementation of latest technologies and utilities like containers, ZFS and SVM. - Installation and configuration of Veritas Netbackup and Managed backup of 12 TB of data. - Maintenance and management of SAN infrastructure that encompasses Sun StorageTek 6140,6130, 3310 Disk Arrays, IBM DS4700 and Brocade Silkworm 4100 switch.- Managed various tape libraries like Sun StorageTek SL500 and L25.- Installation and management of Sun Storage 7000 Unified storage systems. - Managed various NAS solutions like NAStorage 8420R.- Deployed multiple enterprise-level monitoring systems including Nagios and Sun Management Center for hosts ( Sun Solaris,Windows Server 2003, Suse 10, Redhat Linux,…..) services, and networks ( Switches, Firewalls,…etc ). - Co-ordinates the installations and maintenances inside the data center. - Ensure that all provided technology services and solutions meet business needs for reliability, performance, and security. Performed Help Desk operations opening and resolving trouble calls daily. - In a nutshellDataCentre Operator, Solaris Administration, Veritas Netbackup Media Management, Backup resource personnel for Network Infrastructure & Monitoring Operations..