Responsibilities:• Handling routine tasks at the required level of quality and within timeframe by following guidelines/work procedures• Actively expanding process knowledge to provide the best service• Identifying areas of improvement for the process efficiency, contributing to cost and risk reduction• Representing the unit professionally in order to create good Nordea reputationWork in a Scandinavian environment

Responsibilities:• Organizing meetings with business clients, discussing their needs to providethem tailored solutions and successfully close deals• Negotiating prices, terms of sales and service agreements• Managing customer relationships to secure Orange business continuity andboost customer satisfaction• Managing customer complaints including problems solving• Active searching for new opportunities to increase client base• Setting up and achieving Orange defined sales goals (KPIs)