Manage the business performance of the store in accordance to the agreed targetsAnalyze and plan restaurant sales level and profitabilityManage the branch to meet or exceed standards in quality control, safety, hygiene, and sanitationConsistently monitor product and to remain within targetsIdentify and delegate responsibilities to team leaders and staff to ensure objectives are met and excellent service is consistently achievedLead the implementation of the store policies and procedures, including those for cash handling and food safetyCreate a positve guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations; Respond to customer queries and complaints

Responsible for leading all team members in the efficient and profitable operation of the storeResponsible for managing the day to day store operationsMaintained the store standard and conditionsHelped foster a positive environment, which provides consistent fast, efficient and friendly service, ensuring a total quality experience for both our customers and  team membersConducted training for staff such as, customer service, product knowledge, safe work practices, house rules, etc.

Assisted the Marketing Manager in coordinating and preparing promos, tie-ups, exhibits and other special eventsPrepared letters to malls, memos and correspondence as per instruction of the Marketing ManagerMonitored the promo launch, display direction of items and collaterals in the store.Coordinated with artists for the needed layoutInitiated the requests and release of needed supplies and other related materials needed by the department to be approved by the Marketing ManagerProvided needed reports / feedback. Generateed sales and inventory reportsTracked monthly department expenseMaintained a summary of customer database

In charged of daily store operations and was assigned to different branches nationwideMaked staff recommendation for regular employmentResponsible for cashier and staff training