- Oversees account processes specifically in sourcing, posting, backgrounds and onboarding- Manages team's performance and workload to ensure KPIs and SLAs are met- Engages with US counterparts to discuss process improvements and strategies- Analyzes data and oversees strategic planning and for process improvement- Handles mentoring and coaching for performance management and career development

- Acting Team Lead and manages 3 recruitment back-office processes for one of the largest healthcare companies globally- Discusses performance, process strategies, process improvements and metrics with management and US counterparts- Manages and tracks individual and team performance and productivity to ensure client success and business results- Conducts coaching and offers support / mentoring to team members- Handles end-to-end recruitment (posting, sourcing, interviewing and onboarding)- Manages the account's Business Controls requirements

- Develops candidate interest for available positions and client companies- Provides results in reportable format - Database Mining- Performs queries and searches on databases for qualified candidates- Reads documentation provided and documents production- Talks to subject matter experts regarding the positions- Other administrative tasks as needed

- Responsible for processing the onboarding requirements of candidates for a US client.- Used Taleo, SABRE, Citrix and SAP to conduct rehire checks, monitor and initiate pre-employment requirements and prepare flight arrangements when necessary.- Was the POC responsible for monitoring timely and proper execution of the onboarding process for specific candidates.