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Courtney Biggs Email & Phone Number
Customer Experience Research Instrument Lead, Customer Experience and Success
at
Microsoft
3 work emails found
@microsoft.com
3 phones found area 215 and 503
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience Research Instrument Lead, Customer Experience and Success
Location
Greater Seattle Area, United States, United States
Company size
Who is Courtney Biggs? Overview
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Quick answer
Courtney Biggs is listed as Customer Experience Research Instrument Lead, Customer Experience and Success at Microsoft, a company with 231118 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 215, 503, and a matched LinkedIn profile for Courtney Biggs.
Courtney Biggs previously worked as Senior Customer Experience Manager, Customer Experience & Success at Microsoft and Senior Business Program Manager, Customer Experience & Success at Microsoft. Courtney Biggs holds Master Of Business Administration (M.B.A.) from University Of Washington.
Company email context
Email format at Microsoft
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{first}.{last}@microsoft.com
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AeroLeads found 3 current-domain work email signals for Courtney Biggs. Compare company email patterns before reaching out.
Profile bio
About Courtney Biggs
Senior program manager with 15+ years of business operations experience. I'm passionate about customer experience, strategic planning, storytelling, competitive research, stakeholder engagement and building cross-functional partnerships across diverse organizations to create innovative solutions. Curiosity, creativity and inclusion are my core values.
Listed skills include Data Analysis, Strategy, Project Management, Marketing, and 43 others.
Current workplace
Courtney Biggs's current company
Company context helps verify the profile and gives searchers a useful next step.
Microsoft
6 roles
Courtney Biggs work experience
A career timeline built from the work history available for this profile.
Senior Customer Experience Manager, Customer Experience & Success
CurrentAs the leader of the Executive Listening Program, I oversee global engagement with over 300 C-suite executives annually. The program collects valuable B2B feedback about experiences with Microsoft, providing actionable insights to Microsoft senior leaders and customer-facing roles across the Microsoft Customer and Partner Solutions (MCAPS) organization to.
Mar 2023 - Present
Senior Business Program Manager, Customer Experience & Success
As the leader of the Voice of Market Program, I managed engagement with three key external research and insights partners worldwide, overseeing 50+ research projects annually and providing competitive intelligence and CX insights to Microsoft leaders across the Customer Experience & Success (CE&S) organization.
Mar 2020 - Mar 2023
Senior Business Program Manager, Devices Repair & Warranty
As the Product Manager for Microsoft Complete Protection Plans, I was responsible for the strategy, development and launch of consumer extended warranties for Xbox and Surface in 22 countries. I managed the product roadmap, prioritizing and driving new feature development, and building consensus through close collaboration with Engineering, Finance, Legal.
Mar 2018 - Mar 2020
Chief Of Staff Leadership Development Rotation, Customer Service & Support
In this rotational program for high potential university hires, I managed Leadership Enablement, People Enablement, and Business Enablement functions for the Chief of Staff office within the Customer Service & Support organization. I managed business operations enabling restructuring of the 7,400-employee organization, and developed and launched a Culture.
Dec 2016 - Feb 2018
Business Program Manager, Customer Service & Support
Jul 2014 - Dec 2016
Team & coworkers
Colleagues at Microsoft
Other employees you can reach at microsoft.com. View company contacts for 231118 employees →
SR
Sulvia Rahma
Colleague at MicrosoftGambir, Jakarta, Indonesia, Indonesia
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MM
Michael Munch
Colleague at MicrosoftGreater Seattle Area, United States
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JB
Jeff Baker
Colleague at MicrosoftVienna, Virginia, United States, United States
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AB
A Brown
Colleague at MicrosoftNew York, New York, United States, United States
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CD
Chaitali Dey
Colleague at MicrosoftKolkata, West Bengal, India, India
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АС
Андрій Сілас
Colleague at MicrosoftUkraine, Ukraine
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齐
齐思宇
Colleague at MicrosoftLinyi, Shandong, China, China
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JÁ
José Ángel Álvarez Rodríguez
Colleague at MicrosoftZacatecas, Zacatecas, Mexico, Mexico
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BO
Belle Orduna
Colleague at MicrosoftBinmaley, Ilocos Region, Philippines, Philippines
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GG
Gu Gary
Colleague at MicrosoftPudong, Shanghai, China, China
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Sulvia Rahma
Colleague at MicrosoftGambir, Jakarta, Indonesia, Indonesia
View →
MM
Michael Munch
Colleague at MicrosoftGreater Seattle Area, United States
View →
JB
Jeff Baker
Colleague at MicrosoftVienna, Virginia, United States, United States
View →
AB
A Brown
Colleague at MicrosoftNew York, New York, United States, United States
View →
CD
Chaitali Dey
Colleague at MicrosoftKolkata, West Bengal, India, India
View →
АС
Андрій Сілас
Colleague at MicrosoftUkraine, Ukraine
View →
齐
齐思宇
Colleague at MicrosoftLinyi, Shandong, China, China
View →
JÁ
José Ángel Álvarez Rodríguez
Colleague at MicrosoftZacatecas, Zacatecas, Mexico, Mexico
View →
BO
Belle Orduna
Colleague at MicrosoftBinmaley, Ilocos Region, Philippines, Philippines
View →
GG
Gu Gary
Colleague at MicrosoftPudong, Shanghai, China, China
View →
4 education records
Courtney Biggs education
Master Of Business Administration (M.B.A.)
B.A.
Education record
FAQ
Frequently asked questions about Courtney Biggs
Quick answers generated from the profile data available on this page.
What company does Courtney Biggs work for?
Courtney Biggs works for Microsoft.
What is Courtney Biggs's role at Microsoft?
Courtney Biggs is listed as Customer Experience Research Instrument Lead, Customer Experience and Success at Microsoft.
What is Courtney Biggs's email address?
AeroLeads has found 3 work email signals at @microsoft.com for Courtney Biggs at Microsoft.
What is Courtney Biggs's phone number?
AeroLeads has found 3 phone signal(s) with area code 215, 503 for Courtney Biggs at Microsoft.
Where is Courtney Biggs based?
Courtney Biggs is based in Greater Seattle Area, United States, United States while working with Microsoft.
What companies has Courtney Biggs worked for?
Courtney Biggs has worked for Microsoft.
Who are Courtney Biggs's colleagues at Microsoft?
Courtney Biggs's colleagues at Microsoft include Sulvia Rahma, Michael Munch, Jeff Baker, A Brown, and Chaitali Dey.
How can I contact Courtney Biggs?
You can use AeroLeads to view verified contact signals for Courtney Biggs at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Courtney Biggs attend?
Courtney Biggs holds Master Of Business Administration (M.B.A.) from University Of Washington.
What skills is Courtney Biggs known for?
Courtney Biggs is listed with skills including Data Analysis, Strategy, Project Management, Marketing, Financial Modeling, Budgets, Program Management, and Customer Insight.
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