• Operations: Oversaw daily operations, reviewed building policy, communicated changes to departments; improved safety and security protocols; coordinated with vendors and suppliers to ensure timely delivery of goods and services; worked closely with finance and executive staff on maintaining operating plans and budgets.• Facilities: Supported preventive maintenance for equipment with facilities, scheduling & verification of work completion, monitoring operating systems; supervised building upgrades and managed five event venues.• Events: Managed the school’s 5 venues; directed on-site event operations, logistics, planning and execution of conferences, workshops, and meetings; coordinated with departments, organizations, administrative divisions, and external partners to deliver events; reviewed and improved event policies, procedures, and venue rental pricing; managed event booking platforms and calendars; coordinated security for high-profile events.• Institutional Support: Identified opportunities to streamline operational processes and implement solutions to enhance efficiency; drafted and created resources, communications, and operating procedures; provided guidance to executive suite and served as liaison between school staff and senior operations staff.

• Operations: Assist in preparation, promotion, and facilitation of classes, events, virtual activities; manage digital platforms, including Squarespace, Mailchimp, Eventbrite; and support fundraising efforts.• Events: Plan, organize, and facilitate events, including competitions and wellness activities, as well as registration, promotion, coordination, and reporting.• Business Development: Draft business documents, strategic plans, grant applications, communications strategies, budgets, and reports.

• Sales: Execute large corporate and client orders, including inventory ordering, customization, and final quality assurance, as well as fulfillment of in-store sales and shipping online orders.• Events Support: Coordinate special events, including planning, on- and off-site venue preparation, marketing, registration and payment, and vendor support.• Business Development: Support vendor outreach and foster partnerships with local small businesses.• Facility Maintenance: Handle upgrades to store interior, including plumbing, drywall, and wall paint; maintain store exterior, seated patio space, and store signs; and coordinate with technicians on infrastructural repairs.

• Gallery & Events Planning: Collaborated with three to five local artists each month to promote and exhibit art work; and coordinated an average of four to five events per month during the pandemic, including scheduling, calendar management, planning and promotion, registration, and space set-up. • Operations & Financial: Managed budgets and financial reports, processed tenant and rental payments, fulfilled vendor invoices and utilities, and updated standard operating procedures.• Facility Management: Designed and implemented updates to space layout in order to facilitate installations and events; oversaw renovations to building’s interior and exterior; and ensured COVID-19 protocol compliance.• Communications: Published newsletters and event announcements; managed social media strategy, website content, and digital business accounts; and drafted external and internal communications.• Engagement & Outreach: Expanded strategic partnerships, improved relations with neighborhood / community associations (eg, ANC, BID, DCRA), and engaged with prospective clients, investors, local artists and performers.

• Financial Management: Developed activity budgets that incorporated multiple funders, regularly updated projections, managed grants and subcontracts, and produced funder-specific financial reports and invoices.• Program Administration: Ensured compliance with contract requirements and USAID regulations and protocols during procurement of supplies, recruitment, event planning, and travel of staff and consultants.• Knowledge Exchange: Synthesized quarterly progress reports; drafted blog posts, newsletters, and website content; and produced toolkits, fact sheets, and infographics to promote strategies to achieve SDG targets.• Event Planning: Organized 2016 Handwashing Think Tank, UNC Water & Health Conference 2016 and 2017 sessions, and quarterly webinars by planning agenda, identifying speakers, and supervising logistics.

• Collaboration & Work Planning: Selected for third year Peace Corps extension to work with PSI, representing PSI-Benin at stakeholder meetings with government, civil society, and partner organizations.• Strategic Communications: Produced social marketing and communication materials, such as radio spots, resource tools, and infographics, to promote improved health and quality of care among skilled health workers.• Project Support & Implementation: Collaborated with USAID on an urban sanitation service delivery project, conducting site visits, and adapting guides into French for practitioners.

• Project Management: Managed grants, budgets, reporting, logistics, and document translation for campaigns that reached 1,200 people, supervised the distribution of 4,050 bednets to people in underprivileged communities, and conducted early malaria detection and treatment of 550 children.• Collaboration: Enhanced Peace Corps’ support of the Government of Benin’s national malaria strategy through regular meetings with USAID, National Malaria Control Program, and US President’s Malaria Initiative.

• Institutional Support: Supported district-wide child and maternal health services across 15 rural villages by assisting clinic staff with routine vaccinations, monitoring weight-for-age growth, and enhancing documentation. • Project Management: Designed and managed a countrywide malaria behavior-change prevention campaign targeting secondary schools; trained 51 community mobilizers from 14 sites who distributed 3,000 bednets.

• Helped with writing process for a USAID grant and program coordination focusing on post-conflict issues in Liberia, such as the reintegration of former child soldiers.• Supported the proposal and business development process for an initiative aimed at resolving conflict and tribal violence in rural Kenya.• Assisted outreach program and attended community meetings to address the needs of Somali refugees in Pittsburgh and the communities where they are placed.

• Assisted this local NGO that implements reforestation projects in rural Morocco with project development, such as drafting business plans, logic-frame models, and project planning.• Conducted analysis around environmental sustainability, ecotourism, cross-cultural dialogue.• Volunteered at fundraising events aiming to educate Americans on the culture of Morocco.