• Initiated and established LearnInkwell, an online business characterised by its dynamic and innovative approach, providing a diverse range of books and courses tailored for learners and knowledge seekers.• Creating and executing marketing strategies by harnessing digital platforms and deploying focused campaigns.

• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.• Analysed data and identified trends to inform decision-making and improve performance.• Developed and maintained strong relationships with partners and suppliers, resulting in improved services and more competitive pricing.• Developed and maintained strong… Show more • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.• Analysed data and identified trends to inform decision-making and improve performance.• Developed and maintained strong relationships with partners and suppliers, resulting in improved services and more competitive pricing.• Developed and maintained strong relationships with customers resulting in increase in customer loyalty and satisfaction. Show less

University Project.• Improved team morale and motivation through positive reinforcement and team building activities, resulting in improved team performance.• Identified and addressed obstacles to team progress and success, resulting in a smoother flow of work and improved team morale.• Developed and maintained an Agile team culture by facilitating team building activities and promoting an environment of continuous improvement.• Developed and implemented data quality… Show more University Project.• Improved team morale and motivation through positive reinforcement and team building activities, resulting in improved team performance.• Identified and addressed obstacles to team progress and success, resulting in a smoother flow of work and improved team morale.• Developed and maintained an Agile team culture by facilitating team building activities and promoting an environment of continuous improvement.• Developed and implemented data quality checks/metrics that reduced errors in reports by 99%. Show less

Offered assistance to students in their studies.