Bijender S. Email & Phone Number

Aligarh, Uttar Pradesh, India

New Delhi, Delhi

• Developing operational strategies, implementing quality standard and ensure that operational activities meet the organizational requirements in fruitful manner.
• Responsible for developing positive, safe, productive work environment and to ensure employees follow the SOP's,
• Responsible for order, purchase and merchandising in timely manner.
• Coordinating the delivery of all food and beverage for functions held in the venue and all details pertaining to functions being held in all Banquet and Meeting rooms in keeping with the standards prescribed by.
• Identify and report equipment repair and maintenance works properly.
• Taking care of guest requirements

Nagpur, Maharashtra, India

• Responsible for supervising daily operations of banquet area to ensure properprocedures and optimal level of service, quality, and hospitality. Plan and confirmall specific requirements and expectations concerning.
• Maintain a 98% service score on Meeting Scope, a survey based monitoringsystem.
• Created a department training manual, standard operating procedures, andcost control strategies.
• Decreased beverage costs by 10% and
• labor costs by 15%
• Exceeded projected budget by 12%

Punjab

• Responsible for the management, supervision, scheduling and development oflarge service staff.Handled all executive, administrative, and operational functions, includingbut not limited to staffing, event materials and.
• Managed five Captains, fiveteen full time Banquet servers and fifteen on callservers
• Created schedules for servers in accordance to the level of business.
• Mediated interpersonal disputes.
• Oversaw events varying in size from 2 - 2200 people.Maintained high customer service and quality standards in all areas ofbanquets.

Delhi Ncr

• Work closely with sales department in planning and detailing and providerecommendations for a successful event.Managed employee schedules to ensure proper staffing of banquet eventsfrom set-up to breakdown.Manage and.
• Execute events upwards of 1000 guests in a fast paced
• banquet facility.
• Maintained and updated daily and monthly reports.Detailed oriented and the ability to resolve issues under limited timeconstraints and to provide a high standard of customer service for guestsatisfaction

Pune, Maharashtra, India

Bhm, Food N Beverage

Activities and Societies: As A Voulentier In Taj Mahotsav

Bhm, Food And Beverage

Activities and Societies: no