Bijo Joseph Email & Phone Number

United Kingdom

Sheffield, England, United Kingdom

• Tailored solutions for mortgage accounts, specialising in successful debt rehabilitation.
• Developed and executed repayment plans to expedite settlement of outstanding debts.
• Applied a comprehensive approach, considering health and wealth perspectives for well-informed client decisions.
• Utilised diverse data points to guide clients through personalised financial solutions.
• Maintained a compassionate and empathetic approach during sensitive financial discussions.
• Inspired clients to adopt digital tools and alternative channels for efficient financial management.

Sheffield, England, United Kingdom

• Demonstrated exceptional customer service skills by effectively resolving a high volume of customer queries, ensuring customer satisfaction and building strong customer relationships.
• Provided comprehensive product or service information to customers, showcasing a deep understanding of the offerings and addressing customer needs and concerns.
• Assisted with billing, refund inquiries and efficiently processed payments, ensuring accuracy and adherence to financial processes and procedures.
• Maintained meticulous records of calls and interactions with customers, contributing to accurate documentation and effective follow-up actions.
• Adhered to company policies and procedures for phone etiquette, security, and privacy, ensuring compliance and safeguarding customer information.

Bengaluru, KA, India

• Collaborated with clients to prepare accurate work papers and VAT returns, ensuring compliance with tax regulations and optimising indirect tax reporting.
• Conducted calculations for hypothetical future tax payments, ensuring accuracy and providing valuable insights for tax planning and forecasting.
• Utilised government websites to obtain output drafts and analysed summary sheets to ensure the completeness and accuracy of financial data.
• Maintained meticulous records and promptly submitted and archived filed copies and documents by statutory deadlines, ensuring compliance and effective document management.
• Effectively managed email correspondence with cross-functional teams, facilitating smooth communication and coordination for tax-related matters.
• Assisted onshore VAT controllers in a proactive and supportive manner, contributing to efficient and seamless tax processes.

India

Msc Finance And Investment, Finance

Master Of Business Administration - Mba, Finance, General

Bachelor Of Business Administration, Finance, General