Biju Thomas Email & Phone Number

Bangalore

Overview Overall 18 years of experience in HR Operations, Rewards Sales Operations & Collection Strategy Analytics and MIS management in Banking and Finance sector.Managing HR Operations, Sales operations both In-house and agency managementGood team management skills in managing large, remote and diverse team > HR Operations > Payroll & Compliance > Employee Grievance > Compensation & Benefit > Statutory > Stakeholder management > Performance Management > Policies > Third Party Staffing > Analytics (HR & Business) >Business Partner > Manpower Planning

Bengaluru, Karnataka, India

Bangalore

 Drive customer focus need-based selling agenda - deepen customer relationship and maximize penetration Build and manage relationship with business partners / intermediaries / channels  Drive and monitor area sales strategy, create sales opportunities, evaluate effectiveness Sells anchored product with bundling, mainly focuses outbound activities  Deliver budgeted area sales target and increase sales productivity Segment focus, customer focus needs-based selling Deepen customer relationship penetration through multi-product selling or bundles around anchor product Operational quality – manage sales controllable error, rejection, approval rate, TAT  Continuous sales improvement effort, through active engagement with Product, Credit & Operations

Bangalore

Bangalore

Managing Sales & Operations in the CB Telesales Unit in Bangalore.

Bangalore

Recruitment & Training of faculties in technical and soft skills at various districts in Karnataka under the Mahiti Sindhu project.Manage the activities of a team of over 86 faculties and coordinators in different regions of the State.The direct responsibilities involved in development, management and training of the 86 faculties under my team.

Ba -Economics, Gniit

Pgdba, Marketing (Pursuing)