• Setting and achieving yearly budget for Petroleum division and individual brands it represents.• Training sales team about new products and developments in the industry.• Provide accurate information to customers regarding products and services.• Leadership to integrate the sales and service team to satisfy the customer by providing best after sales service.• Pricing products and services such a way customer can afford, and company can achieve its financial goals without compromising after sales support.• Conducted 1st Jet fuel seminar in association with Regional Aviation Association of Australia (RAAA) and PAC.• Identifying and offering the right solutions for client and providing information about how to maximize value of the product/service they are using.• Resolving any customer issue by taking necessary actions at the earliest instance to maximise customer experience.• Coordinating different vendors in the industry.• Signing exclusive distribution contracts with potential partners.• Leadership of the sales team which always perform far beyond the required target and covered the entire Oceania as market leader consistently.• Representing John Morris for distributor meetings and coordinating vendor visits.• Developed templates for preparing quotations and customer feedback.• Identifying potential customers for launching new products.• Evaluation of the customer perception of our brands, analysis of its influence on the company sales and identification of most important variables of customer buying process.• Weekly, Monthly and yearly sales forecast.• Experienced in working with different departments and ensuring effective management of time and priorities.• Developed marketing programs such as preparing brochures, making Power Point presentation for new instruments launch and distributing it to the clients.

• Explaining the customers about the new products and changes and having the maximum number of sales in a row. • Handling high volume of inbound calls and assist with product enquiries from diverse customers.• Provided accurate information to customers regarding products and services. • Provided excellent customer service to ensure positive customer experience. • Assisted clients to learn about different value-for-money and services and how those products/services may help them to achieve their financial goal• Identifying and offering the right solutions for client and providing information about how to maximize value of the product/service they are using. • Resolved any client issue on the first call or escalate as necessary to appropriate contact. • Maintained accurate call records and client information on ANZ’s Customer Management System.

Alex Scientific is the exclusive dealer for many of the leading brands in medical laboratoryequipments and petroleum quality and quantity testing instruments from Europe, US and is themarket leader in the Middle EastResponsibilities: Manage local and international market research for the medical instruments and petroleum quality/quantity testing equipments, reporting to the marketing manager. Identify the potential customer and market for product introduction and monitoring success in the market, evaluate customer profiles, barriers and changes in purchase pattern, identify business opportunities, track product market penetration, conduct and evaluate effectiveness of marketing campaigns such as exhibitions, demonstrations etc. Implement and evaluate new market research techniques.

ITS Caleb Brett UK Ltd. Sharjah, UAE.ITS Caleb Brett is one of the leading independent testing laboratories in the world having branches inmore than 74 countriesResponsibilities: Worked in the marketing department for selling the services of the company and reporting to the Centre management. Support business growth and development through the preparation and execution of marketing objectives, policies and programs, evaluation of services and competency, prepare marketing forecasts. Develop the elements of marketing and advertisement campaigns so as to maximise the return for advertising investment.

ECIT is one of the leading research and development centre in India which designed and developedinstruments for Space research to household appliances and has training centres for computerapplications and BiotechnologyResponsibilities: Designing course contents for Postgraduate Diploma in Computer applicationPage 2/3 October 2009 Training faculties and students according to curriculum. Developing web applications Preparation of advertisement material for new courses developed at the centre.

REC provides sales and maintenance for used Medical Instruments such as X-ray machines, CT scan, MRIscan for leading hospitals in South IndiaResponsibilities: Installing and maintaining X-Ray machines, Centrifuges, Incubators etc. Sales of used quality instruments to hospitals and providing service support Sales and service of Dental chairs and Portable X ray units