Promote the company’s products to prospective clients. Interact with clients and respond to important inquiries about the company’s products.Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings.

Core Competencies:Requirements Analysis & Vendor Management: Analyzed business needs and managed vendorrelationships to ensure successful project outcomes.Configuration & Testing: Led the configuration, and testing of software to meet specific businessrequirements.Change Management & Data Migration: Oversaw change management processes and managed securedata migration between systems.Security, Compliance & Documentation: Ensured compliance with security standards and… Show more Core Competencies:Requirements Analysis & Vendor Management: Analyzed business needs and managed vendorrelationships to ensure successful project outcomes.Configuration & Testing: Led the configuration, and testing of software to meet specific businessrequirements.Change Management & Data Migration: Oversaw change management processes and managed securedata migration between systems.Security, Compliance & Documentation: Ensured compliance with security standards and produceddetailed documentation for software.Post-Implementation Support: Provided ongoing support to ensure systems continued to meet businessneeds after implementation Show less

To administrate and support business applications, with specific focus on ERP (ePROMIS & COINS). Manage third party applications and inhouse applications. Working in close collaboration with business users and system vendors across the group. Responsibility• Identifying, gathering, and understanding Business Requirements.• Creating functional specifications for new systems and processes.• Simplifying requirements, so they are easily understood across the whole team.• Active… Show more To administrate and support business applications, with specific focus on ERP (ePROMIS & COINS). Manage third party applications and inhouse applications. Working in close collaboration with business users and system vendors across the group. Responsibility• Identifying, gathering, and understanding Business Requirements.• Creating functional specifications for new systems and processes.• Simplifying requirements, so they are easily understood across the whole team.• Active involvement in project life cycle and should provide support in terms of analysing requirements, creating/assigning stories, reviewing test cases and documentation.• Testing, implementing, and deploying solutions to business problems.• Supporting business transition and help in adoption of the solutions provided.• Liaise between functional super user, end users and development team. Business Application administration• Manage applications identity access and controls in alignment with company policies and processes.• Deploy application fixes/patches, enhancement or integration provided by vendor in UAT environments, coordinate testing with functional team. Rollout the same to live environment.• Coordinate with functional super user for the application training.• Support and communicate with end-users on support tickets raised and escalate when required.• Maintain a high uptime and availability of ERP & other application systems on a day to day basis.• Validate changes / Request for Change (RFC) provided by functional units. • Coordinate with in-house developers and the software vendor.• Analyse issues, investigating possible root causes.• Preparation of user training document.Information Security and Assurance• Support and coordinate with Infra team on IT Disaster Recovery / Business continuity functionality for critical applications and data.• Deliver periodic application identity access reviews.• Ensure all applications security, reliability and usability of the systems. Show less

Implement and manage ERP (ePROMIS) & IT Applications. Set deadlines, assign responsibilities and monitor progress for the ERP implementation. Evaluate and recommend changes with respect to business needs. Liaison with application end users and ERP consultants. End to End IT application needs of Units / Departments. Accountable for on time product delivery and provide necessary support. Provide training to end users and support. ERP upgrades – apply fixes & patches provided… Show more Implement and manage ERP (ePROMIS) & IT Applications. Set deadlines, assign responsibilities and monitor progress for the ERP implementation. Evaluate and recommend changes with respect to business needs. Liaison with application end users and ERP consultants. End to End IT application needs of Units / Departments. Accountable for on time product delivery and provide necessary support. Provide training to end users and support. ERP upgrades – apply fixes & patches provided by vendor. ERP Database maintenance – MS-SQL. Digitalization of document management system. Prior to ERP implementation, manage in-house developed MS Access software, modules like Finance, Procurement, Inventory, Asset, Payroll, Commercial and HR. Show less

Provide bespoke software solutions. Product demonstration. Requirement gathering, identification and articulation of customer requirement. Training provided to end users. Software developed on PL/SQL and database on Oracle.

Software analysis, development and testing.Application software implementation & training at client site.Planning, managing software updates and fixes.Client support - Clients consist of major Groups, Banks & prestigious companies.