Biju Nair Email & Phone Number

Dubai, United Arab Emirates

Design, implement and maintain the global network infrastructure of Element, including LAN, WAN, VPN, DMVPN & Wi-Fi.Monitor and troubleshoot network performance, availability and security issues across multiple locations and regions.Review and update firewall policies and rules to ensure compliance with security standards and best practices.Manage and optimise the on-prem VMware environment, including virtual machines, hosts, clusters, storage and backup.Collaborate with other IT teams and vendors to support network-related projects and initiatives.Document and update network diagrams, configurations, procedures and policies.Provide technical support and guidance to end users and IT staff on network-related issues and requests.Research and evaluate new network technologies and solutions to improve the efficiency and reliability of the network infrastructure.

Dubai, United Arab Emirates

T-Com

9+ Years of extensive work experience primarily in the field of Computer Networking and Hardware.Sep 2008 – present Exova Group, DubaiDesignation: Senior IT Engineer. Job Profile:• Administers multi-server windows 2003/2008/2012.• Installation & configuration of HP DL 380/360, G9, G7.• Installation of HP tape drive and configuration of Symantec Backup EXEC • Install Fortinet firewall (D30, D60 and D100) and configure web-filter and Port restrictions. • Manage Citrix user sessions via Citrix Director. • Configuring & troubleshooting Mailbox accounts in various devices including IOS and Android mobiles. • Microsoft Dynamics NAV user creation and assigning roles.• Scheduling WebEx meetings and assigning host and presenter. • Managing Panasonic KX-TDA600 telephonic system.• Install & Configure NAS drives such as Lacie, Buffalo, HP etc.• Supported user calls via Centralized Service Desk.• Setup scan folders in RICOH and other MFP’s.• Confers with Department /Divisions to identify IT needs and recommend hardware / software solutions or changes • Create backup policies and configure NT Backup & Symantec tape Backup.• Install Manage and Troubleshoot Active Directory, DHCP server, DNS.• Purchased software licensing and tracked licensing compliance.• Creating backup policies/backup scheduling and maintenance for all applications.• Setting up Group Policy Preferences for mapping network drives & installing printers.• Enable Web content filtering and security settings through Open DNS.• Support remote user issues via GoverLan, TeamViewer and Dameware.• Remotely push software to computers silently.• Setting up Group Policy Preferences for time zone, wallpaper, desktop /IE shortcuts and power options. • Setting up GPO for restricting users from changing profile settings.• Responsible for hardware, software and network administration support.

Mca, Computer

Master Of Computer Applications.

Bachelor Of Science In Mathematics, Mathematics And Statistics

BSC Mathematics

+2, Science