Biju Thomas, Md, Mba Email and Phone Number

Report directly to the Chief Quality Officer and the Chairperson of Pediatrics. Responsible for planning and implementing performance improvement programs to meet the needs of the department. Maintain oversight of infection control activities and monitor outcomes to care related to infection control indicators. Review all critical incidents in the organization and monitor implementation of action plans to address the critical incident. Achievements include:-Reduced falls by 50%-Developed the Pediatric Rapid Response Team, resulting in no codes on the Pediatric Floors-Created a Pediatric Condition Help line for parents to call with questions-Rolled out the Atraumatic Care for Children Program-Team Steps Training

Implemented assessment and grading policies that are fair and non-arbitrary. In co-operation with theChair of the department provided department faculty information regarding goals and objectives for the students’ learning experiences on the clerkship, expectations for student performance, and criteria for grading/feedback. Maintaining effective learning experience for 60 medical students annually. Achievements include:-Improved medical student satisfaction scores by 20%.-Streamlined faculty evaluation of medical students.

Developed and executed strategy and operational objectives, and empowered teams with strong operational leadership, in conjunction with the Patient Care Unit Director responsible for the P&L.Achievements include:-Exceeded budget benchmark by 5%.-Reorganized workflow improving patient access to satellite locations.-Expanded and managed provider templates.

Designed the Grand Rounds Program to provide continuing professional development for practicingPediatric providers across the system. Implemented web hosting of all continuing professionaldevelopment activities. Achievements include:-Implemented web hosting of all continuing professional development activities in the organization.-Improved speaker fill case from 60% to 100%.

Reported to the Chairperson on Pediatrics. Oversaw the operations to ensure efficiency, quality andcost-effective management of resources. Evaluated performance for compliance with establishedpolicies and objectives of the organization. Ensured that staff had sufficient and up-to-date information.Achievements include:-Increased number of patients seen in the clinics by 9%.-Recruited new providers; growing the business.

Practicing Neonatologist and Assistant Professor. Mentoring and training fellows in Neonatology.