With a Master of Technology degree in Software Engineering from Federation University Australia, I possess a robust foundation in technology and innovation. As an experienced Data Analyst, I've honed my skills in SQL, Excel, Python, Tableau, and Power BI, enabling me to conduct comprehensive data analysis and visualization. In my current role at DTC Care, I've led initiatives to enhance data accuracy and optimize resource allocation, resulting in measurable improvements in operational efficiency. Leveraging advanced data analytics tools, I've successfully reduced costs by 15% without compromising service quality and enhanced client satisfaction through personalized support plans driven by data-driven insights.Additionally, I've completed the Data Analytics Job Ready Program and hold certifications in SQL for Data Analysis. I thrive in diverse and dynamic environments, constantly seeking opportunities to learn new skills, challenge myself, and contribute to organizational success.I'm passionate about leveraging data to drive informed decision-making and am eager to explore opportunities where I can apply my expertise in analyzing and reporting on performance, data manipulation, and data dissemination to drive meaningful impact.