 Leading a team of 400 + associates working to manage 24*7 operations. Planning of employee resource levels and 3rd party resources to achieve operational targets. Liaising with Long-haul, Air-haul and Milk Run teams to ensure timely connection of shipments across PAN India network. Actively participated in the launch of Amazon’s first Auto Sorter in India. Worked on automation, design and layout of the Auto Sorter ensuring to achieve the organizational objectives.  Being in complete charge of all geographic and operational activities in the facility in coordination with HR/Admin, Procurement,IT, Finance, Regulatory and Safety and Security. Maintaining quality procedures and daily operational reports related to sortation and transportation. Allocation of tasks to team managing ->Inbound retrieval, Staging, Sorting, Bagging and Departing shipments as per their timelines.  Coordination with Regional Sort Centers, FC Docks and delivery centers in order to ensure timely connection of both inbound and outbound shipments to and from. Identifying new long-haul routes and measuring line haul performance and cost. Achieving set KPIs in terms of productivity, Health and Safety, cost to plan and Accuracy. Managing 3P partners,transport vendors and co-loaders by reviewing their daily/weekly/monthly performance in terms of transit time VPS cost. Preparing North India Line Haul accrual by seeking inputs from all the regional sort centers and FC docks. Assisting in recruitment of resources, induction, training and monitoring of their performance. Implemented Trickle mode lay-out in the facility to achieve faster bagging so that missroutes and miss-sorts can be prevented.

Key Role: Executed the most efficient and High-tech processes & policies related to Market place operations Overseen the coordination, warehouse operation, Transport management and logistics planning. Ensured clients/employees satisfaction across the organization. Accountable for maintaining cordial & healthy relationship with all the service providers in my territory by seeking feedback from both sides. Responsible for:o Signed reviewing “Service Level Agreements” with all market place suppliers. Looked after & controlled the mechanism in place to check whether the SLA’s, Terms & Conditions and Operating guidelines are being followed as mutually agreed upon. Done negotiations with Service Providers & Suppliers based on the volumes on discounts, incentives & special benefits/offers this can be passed on to the organization. Handled the set-ups of the new offices and accommodations as per organizational requirements.

 Taking care of Logistics Support dedicate for HP Project. Resolve Customer’s critical problems & special looking after escalating cases. Service delivery cycle, ensuring timely delivery of parts. Client re-view meeting for improve the business potency.

 Implementing FIFO & LIFO as per product category in warehouse. Presenting an analytical and crystal clear view of service level attained for the customer. Coordination to customer for warehouse operations and other issues. Assuring the timely delivery of shipments in good condition also handling and arranging The special delivery across the India. Monitoring the all relevant documents of all transactions Understand the customer’s business/ logistics process and requirements for logistics/warehousing services.

 Consignment tracking, at Booking Point /Transhipment Hub / in transit, Delivery Gateway/After Delivery Assuring the timely delivery of shipments in good condition also handling and arranging The special delivery across the India Generating the MIS (Daily, Weakly, inbound/outbound reports) reports etc Collection of Pod’s (Proof of Delivery) Monitoring the all relevant documents of all transactions.