Bikash Pathak Email & Phone Number

Sydney Opera House

• Managed comprehensive waste management and diversion initiatives, significantly reducing waste production and enhancing recycling efforts. Optimized inventory of cleaning supplies to minimize waste and support sustainable practices.• Collaborated with the Sustainability team to develop and implement sustainable cleaning techniques and practices, including reducing single-use plastics and integrating eco-friendly solutions, to improve service standards and minimize environmental… Show more • Managed comprehensive waste management and diversion initiatives, significantly reducing waste production and enhancing recycling efforts. Optimized inventory of cleaning supplies to minimize waste and support sustainable practices.• Collaborated with the Sustainability team to develop and implement sustainable cleaning techniques and practices, including reducing single-use plastics and integrating eco-friendly solutions, to improve service standards and minimize environmental impact.• Monitored and reported on waste management metrics, tracking performance and identifying areas for continuous improvement in waste reduction and recycling.• Streamlined cleaning contract management using data-driven solutions to enhance both operational efficiency and sustainability.• Spearheaded cross-functional projects to improve processes, achieve measurable outcomes, and reduce operational costs.• Ensured adherence to Work Health and Safety (WHS) regulations, including the implementation of safety protocols and the safe handling of cleaning chemicals.• Managed staff hiring and rostering to meet operational needs, enhance team efficiency, and support sustainability efforts.• Fostered strong relationships with clients and team members, ensuring effective communication and high client satisfaction while promoting sustainability goals.• Oversaw invoice preparation and billing processes, ensuring accuracy and timely submission while addressing any discrepancies. Show less

Sydney, New South Wales, Australia

• Led night cleaning operations, ensuring compliance with stringent standards and contract specifications, while maintaining high-quality service for the iconic venue.• Optimized staff allocation to align operational demands with team strengths, enhancing efficiency and effectiveness during night shifts.• Developed and implemented training programs, preparing staff for evolving roles and operational changes to ensure seamless integration and performance.• Mentored new hires through… Show more • Led night cleaning operations, ensuring compliance with stringent standards and contract specifications, while maintaining high-quality service for the iconic venue.• Optimized staff allocation to align operational demands with team strengths, enhancing efficiency and effectiveness during night shifts.• Developed and implemented training programs, preparing staff for evolving roles and operational changes to ensure seamless integration and performance.• Mentored new hires through a comprehensive onboarding process, accelerating their skill development and integration into the cleaning team.• Managed post-event cleaning and waste management, addressing operational challenges promptly to uphold the venue’s renowned cleanliness.• Conducted regular site inspections to ensure all areas met cleanliness standards and WHS regulations, addressing any issues as they arose.• Implemented and enforced WHS protocols, including the use of PPE and safe handling of chemicals, to maintain a safe working environment.• Managed time effectively, coordinating cleaning schedules and tasks to maximize productivity and meet tight deadlines, particularly during high-demand periods. Show less

Sutherland, New South Wales, Australia

• Assisted in the implementation of new software solutions, which improved process efficiency and reduced system downtime.• Supported and facilitated user training sessions on hardware and software, enhancing team members' technical skills and boosting overall tech proficiency.• Aided in building strong interdepartmental communication, ensuring effective IT support and collaboration across different teams.• Helped conduct evaluations of hardware and software, providing insights that… Show more • Assisted in the implementation of new software solutions, which improved process efficiency and reduced system downtime.• Supported and facilitated user training sessions on hardware and software, enhancing team members' technical skills and boosting overall tech proficiency.• Aided in building strong interdepartmental communication, ensuring effective IT support and collaboration across different teams.• Helped conduct evaluations of hardware and software, providing insights that assisted in making informed procurement decisions.• Addressed and resolved client support issues, contributing to higher user satisfaction and system reliability.• Participated in troubleshooting and technical support tasks, gaining hands-on experience in diagnosing and fixing technical problems.• Assisted with documentation of IT processes and procedures, improving the clarity and accessibility of support resources. Show less

Sydney, Australia

Kathmandu, Nepal

• Designed and implemented scalable ETL pipelines, ensuring high-performance processing of large healthcare datasets.• Optimized data processing workflows using distributed computing tools like Spark and MapReduce, significantly reducing processing times and improving system efficiency.• Collaborated with software developers and business analysts, aligning data processing solutions with project goals and stakeholder requirements.• Established automated data validation checks and… Show more • Designed and implemented scalable ETL pipelines, ensuring high-performance processing of large healthcare datasets.• Optimized data processing workflows using distributed computing tools like Spark and MapReduce, significantly reducing processing times and improving system efficiency.• Collaborated with software developers and business analysts, aligning data processing solutions with project goals and stakeholder requirements.• Established automated data validation checks and error-handling mechanisms, ensuring the accuracy, integrity, and consistency of data throughout the processing pipeline.• Contributed to the design and optimization of distributed system architectures, focusing on scalability, reliability, and fault tolerance.• Implemented advanced data analytics tools like Apache Hive and Apache Pig, enabling more insightful data exploration and decision-making.• Applied industry-standard security protocols, ensuring compliance with HIPAA and other healthcare data privacy regulations.• Mentored junior team members in data processing techniques, fostering knowledge sharing and promoting best practices in distributed computing. Show less

Kathmandu, Nepal

• Processing large scale healthcare records using Big Data distributed processing techniques (Apache Hadoop MapReduce and Cascading).• Extract, transform, load (ETL) data related to the US Healthcare Domain.• Development and maintenance of company’s custom Java based framework.• Implementing Client and Project Specific code in the Java based Framework.

Master'S Degree, Information Technology

Professional Year In Information Technologies, Information Technology