Bikash Chandra Behera Email & Phone Number

Metro Manila, Philippines

Gurugram, Haryana, India

-Headed Sales Effectiveness for the Consumer Finance vertical of the NBFC, sourced primarily through dealers.-Streamlined processes and identified operational gaps to enhance efficiency and dealer satisfaction.-Monitored and improved hygiene metrics in the post-disbursement journey, ensuring compliance and a seamless loan lifecycle.-Led the grievance resolution process for the Dealer Consumer Finance business, addressing escalations raised by dealers and customers.-Drove the soft collections process for loans in the early delinquency bucket (up to 6 months), ensuring timely follow-ups and resolution.

Bengaluru, Karnataka, India

Dealersworx.com is India’s first Dealer Inventory Management Software which has all in one solutions to help used vehicle buyers to manage their day to day business.Program Management and Product development - Web application and Android application- Scoped out features, created basic wireframes, and build the product roadmap for a web and android application for Dealersworx- Dealer Inventory management SAAS software- Execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch- Translate product strategy into detailed requirements for prototype construction and final product development by outsourced engineering teams- Onboarded 3rd party Software development firm and crested road map and timeline for executing sprints- Monitoring and facilitating product development activities- Tracking new feature adoption and identifying scope for further enhancements- Designed company Logo and digital media assets using photo designing tool- Created social media channel for marketing the brand

Bangalore Urban, Karnataka, India

Used Vehicle Sales:- Expert in negotiating bulk deals with clients and executing the complete end to end process.- Onboarded potential buyers to the platform for getting aggressive bidding.- Highest profit margin getter in deals.- 1 crore monthly sales through online and offline auction.Used Vehicle Procurement:- Responsible for procuring Repo and Non Repo stocks from Banking and Non Banking Financial Organization.- Onboarded clients like TVS finance, Zoomcar, Bajaj Finance, Cholamandalam Finance, ALD Leasing, Leaseplan, Avis Leasing.

Bengaluru, Karnataka, India

Used Car Sales:- Handled sales for over 7000+ assets- Achieve or exceeded monthly target of 1 crore for consecutive months.- Contributed to company P&L and always got positive output- Maintain good relationship with Pan India vendors and pushed them for bulk deal so that cashflow inflow is positive- Manage and have good relationship with different stakeholders in company.- Designing and implementing a strategic sales plan that expands company’s dealer base and ensure it’s strong presence- B2B tie up with multiple corporate vendors like MFC, CARDEKHO, SAMIL.Asset Management:- Reconcilation of all physical assets of company- Handled decision making for asset disposal- Having a track of assets ownership transfer- Reporting on EMI burn on grounded assets and overall asset classification- Managing recruiting, objectives setting, coaching and performance monitoring of team member

Bengaluru, Karnataka, India

Channel partner financing: Cars24 Internal Financing program “Unnati” & External financing programs• Started inventory funding for Bangalore & Hyderabad region. Enabling peer to peer city sales & operational setup On-boarded 100+ Channel Partners.• Successfully collaborated with external financier like Cholamandalam Finance, Axis Bank, LoanZen• Managing end to end Internal and External channel partner Inventory funding operations like on-boarding, physical F.I, documents verification, calculating average monthly transactions, vehicle sanctions & disbursements and managing collections• Working on Early Warning Signals report (EWS): Nil Defaults, MIS Dashboards & Business Projections

Bengaluru, Karnataka, India

1. Member of a stellar operation core team, leading teams towards common goals and taking on a challenging variety of roles and verticals within Cars24 .2. City Launcher & Operation Head, Bangalore : Recruited, trained and led a team of 40+ people across different department of operations. Successfully launched Kolkata city operations, starting from recruiting and training.

Bengaluru Area, India

• Business Development for E-books and Books• Warehouse and inventory Management for books vertical• Catalog management- Leading a team of 5 for managing entire books vertical cataloging.• Books categorization: Executed special project for books category

Product Management

Bachelor Of Technology - Btech, Computer Science

Intermediate

Schooling