Bikash Shrestha Email & Phone Number

Strathfield, Nsw, Au

Sydney, New South Wales, Australia

● Stocking shelves with products according to company standards● Assisting customers with inquiries, locating products, and providing exceptional service● Rotating perishable items to maintain freshness and reduce waste in the store.● Cleaning and sanitizing work areas, including display cases and equipment, regularly.● Receiving deliveries, verifying quantities, and inspecting products for quality and freshness● Maintaining inventory levels and reporting shortages or discrepancies to management promptly

Sydney, New South Wales, Australia

1. Supporting End User with hardware and software issues ensuring permanent solutions.2. Supporting remote users using various RDP tools such as Remote Desktop Connection, TeamViewer.3. Managing user details on platforms including Active Directory, Microsoft 365, Databases, ticketing systems4. Drafting and Creating documentation- Knowledge Based, End User Guide, Network Diagram etc.5. Performing scheduled maintenance tasks such as installing and updating patches as well as monitoring 6. Use of Microsoft Intune for Device Enrolment, Software Deployment, and asset tracking.7. Assisted with cloud-based platforms OneDrive, SharePoint, Dropbox resolving all the account management

Parramatta, New South Wales, Australia

● Utilized JIRA board and Confluence page to create tickets for project tasks.● Worked with the internal team to develop and refine epics, user stories, and acceptance criteria.● Created technical and business requirement documentation by collaborating with DevOps team.● Engaged in Agile Development methodologies with a focus on User Stories● Collaborated with stakeholders to define project objectives and criteria effectively.● Interacted with stakeholders to understand business needs and translate them into requirements.● Participated in sprint planning sessions to prioritize and estimate user stories for implementation.● Conducted regular reviews to ensure alignment between user stories and project goals.

Sydney

• Managed inventory levels, conducted stock checks, and maintained accurate records• Operated forklifts and other equipment to handle and store materials safely• Prepared orders for shipment, ensuring accuracy and timely delivery to customers• Collaborated with team members to optimize warehouse processes and improve efficiency• Conducted inspections, troubleshooting, and repairs on LED Emergency Lighting systems• Assisted in the development and implementation of new technology solutions