Jennifer Bell Email & Phone Number

Los Angeles County, California, United States

St. George, Utah

I manage Inside Sales Representatives, I Set and track sales targets for our team. I also create reports on sales metrics and suggest improvements.

Philippines

8 Campus Place Mckinley Hill Taguig

Collects payments on Closed Overdrawn checking accounts.Makes outbound calls, speak with right party contact, collect total amount due, (If disagree offer half then partial), determine the reason for delinquency, assess to see what is the best payment plan for the customer, get a solid commitment from clients, record and update file.

Osma, Pasig

Provided assistance / guidance to colleagues who are handling a variety of customer service / Hotel Sales calls. Provided floor support, learning sessions coaching and feedback to co agents. Assisted in driving metrics of the team. Monitored performance and quality scores of the team.Took production calls as ell as escalated calls.

Angeles, Pampanga

Conducted communication and voice accent, voice coaching and training activities.Constantly interacted with trainees and Managers in identifying training needs and recommended refresher programs.Facilitated adult classroom training sessions on customer handling skills and mock calls for new hires.Monitored and evaluated classroom performance including trainee feedback.

Vista Way, Ca

Provided quality professional customer service that consistently meets and exceeds Company standards of excellence and customer expectations. Created, maintained and improved customer relationships while interacting with customers during sales and product inquiry transactions.