Bikesh Kumar Email & Phone Number

Delhi, India

Customer service: Handling customer escalations, providing first-level resolution, and ensuring customer satisfaction Process improvement: Analyzing existing processes, developing documentation, and recommending improvements Training: Training staff on new processes and systems Collaboration: Working with teams to achieve common goals and bring in process.

Birgung

• Tasks Performed,
• Educated clients on their current line of credit facilities and made adjustments based on business needs, prevailing guidelines, and sensitivity analysis.
• Monitored and managed the credit portfolio, ensuring timely renewals and reviews of credit facilities through financial analysis, including:
• Cash flow
• Income statements
• Balance sheets

Kathmandu, Bāgmatī, Nepal

I was the Credit Officer and am responsible for increasing and maintaining the credit portfolio of the branch above the Performance Management Contract (PMC) level, while ensuring compliance with credit policy and regulatory requirements. I also provide excellent service to customers and initiates cross-sales of products and services. Additionally, I.

Dwarkanagar, Visakhapatnam, AP

At PSSG Capital, I experienced what financial market really is. I was assigned to find out financial positions of the companies on the basis of their financial ratios and balance sheet and was asked to rank them. This was the test of my knowledge that I have acquired up till now. In the mean time, this task brought me with numerous stimuli that provokes.