Requirements Gathering: Collected and analyzed requirements from Product Owners, Product Managers, Project Managers, and Customer Success Organizations (CSO).Solution Development: Collaborated with Product Owners to devise effective logical solutions for complex requirements.Jira Ticket Management: Decomposed complex requirements into actionable Jira tickets for efficient tracking and resolution.Documentation: Created process flow diagrams and compiled data into spreadsheets to provide clear guidance for developers.Quality Assurance: Coordinated with QA teams to prepare test cases and ensured thorough testing of UI and backend data.Feature Testing: Conducted system testing to verify UI functionality and backend data alignment with developed features.Stakeholder Demonstrations: Presented and demonstrated changes to stakeholders to ensure alignment and satisfaction.Tutorial Creation: Documented processes and prepared video tutorials for assigned Epics to facilitate understanding and usage.Release Sign-Off: Conducted sign-offs for system modules during each release cycle to ensure quality and completeness.

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