Area Collection Manager

• Plan and implement offline distribution strategy for Paytm Payments Bank in Dhubri, Goalpara and Kokrajhar district.• Define Urban/Rural Distribution norms at town level for offline BC channel • Create process for agent onboarding, training, merchandising • Evaluate multiple distribution models and pros and cons of each model • Design manpower hiring norms and field force planning at town/village level • Develop Go-to-market plans • Taking informed decisions basis market analytics, industry and Competition mapping • Responsible for planning, forecasting and implementation of sales and distribution plan • Creating review templates and monthly performance updates • Individual contributor role with data analyst support

• Sales cross selling of pre-paid post-paid and dongle & services thereby achieving increased sales growth in Dhubri District.• Coordinated with customers and employees and assisted in sales of products in a retail environment. Generated necessary sales and achieved sales goals.• Assisted customers and answered all queries and provided necessary resolutions. • Recommended products to customers and explained them all services and products to customers.• Documented sales reports and submitted it to management. • Ensured a clean and neat work area at all times.

• Provide product knowledge• Motivate sales clerks to meet or exceed sales goals• Place orders with vendors or wholesalers• Assign workers to specific projects such as cleaning or restocking• Notify staff of new procedures or policies

• Sales cross selling of pre-paid post-paid and dongle & services thereby achieving increased sales growth in Dhubri District.• Coordinated with customers and employees and assisted in sales of products in a retail environment. • Generated necessary sales and achieved sales goals. • Assisted customers and answered all queries and provided necessary resolutions. • Recommended products to customers and explained them all services and products to customers.• Documented sales reports and submitted it to management. • Ensured a clean and neat work area at all times.

• Sales & marketing / cross selling of pre-paid post-paid Mpesa and dongle & services thereby achieving increased sales growth in Bongaigaon, Goalpara, Kokrajhar, Dhubri & Tura District.• Generating leads on the basis of customers' references and personal contacts and converting them for achieving business targets to increase business volumes and growth.

• Door to door customers visit for retention as well as outstanding amount.• Achieving Retention target.• Customer Reports.• Handling Bill Related issues.

• Handling customer issues both for prepaid and post-paid.• Achieving retail target for selling vas, prepaid and postpaid acquisition.• Maintaining good relationship with customer.• Ensure customer satisfaction as well as better service.• Handling sales & marketing / cross selling of various products & services thereby achieving increased sales growth• Generating leads on the basis of customers' references and personal contacts and converting them for achieving business targets.• Implementing strategies to retain existing customers and enhance market penetration by acquiring new ones in order to increase business volumes and growth.