Bikram Kumar Singh Email & Phone Number

Kolkata, West Bengal, India

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of our salespeople. Developing our sales team through motivation, counseling, and product knowledge education. Promoting the organization and products. Understand our ideal customers and how they relate to our products.

Doha, Qatar

Making reservations across the counterSelling of tickets.Remitting cash to the concerned department.Answering customer queries over the telephone.Attend the pre – flight and post flight briefings.Setting up of check in counters.Screening of checked in baggage.Maintain high quality of Check in procedures.To assist customers with special requests.To assist customers with special requests.To assist customers with Mishandled / damaged baggage. Prepare all requiredreports for the same.

Jamshedpur, Jharkhand, India

Contributing to the day-to-day operations of customer care department.Ensuring that the customer service department functions properly.Manage large amounts of incoming phone calls.Generate sales leads.Identify and assess customers’ needs to achieve satisfaction.

Kolkata, West Bengal, India

Support the entire application lifecycle (concept, design, test, release and support)Produce fully functional mobile applications writing clean code.Gather specific requirements and suggest solutions.Write unit and UI tests to identify malfunctions.Troubleshoot and debug to optimize performance.Design interfaces to improve user experience.Liaise with Product development team to plan new features.Ensure new and legacy applications meet quality standards.Research and suggest new mobile products, applications and protocols.

Jamshedpur, Jharkhand, India

Meeting with DSM(district sales manager)/RSM/Sales Manager.Maintaining customer relationship.Ensuring that the customer care department is functioning properly.Set target monthly/weekly for SA, DSM, SDSM(Sr district sales manger).Prepare monthly working plan for SA, review weekly, monthly plan for DSMand SDSM.Setting monthly target for our team.Prepare weekly working plan for our team.Visit POS(point of sales) and DSM daily.Follow up daily report from DMS system.Control borrow MRC over POS/SA.Check SA's and DSM's working time, performance, sales skill, leadership skill.Train, Coach SA (ALDI CD) and or supervise DSM in doing it.Import day-off for all SA, DSM & collectors (timesheet).Confirm the delivery of POSM, MKT materials, pre-printed forms to POS/SA.Find candidate/interview for new headcount recruitment.

Bachelor Of Computer Applications, Computer Science

Hsc, Business/Commerce, General

Ssc, Science