Promoted Goodman School of Business events, programs, and initiatives by endorsing services, offering information about upcoming events, and speaking to new students about services and programming.Assisted with Goodman Orientation Day by helping register new students for in-person events, programs, and workshops.

Wrote articles for the weekly Career Services blog that target a wide range of career related subjects.Assisted students by critiquing their resumes and cover letters in order to ensure that their documents are of the highest quality.Provided one on one career advising for students and alumni by assisting them in exploring a large variety of career options that relate to their personal interests and area of study.

Improved the accuracy of existing financial records by initiating and implementing a new book-keeping database.Reduced outgoing invoice processing rate by 25% from previous years by organizing and reformatting all accounts data in a comprehensive manner to prepare and distribute outgoing invoices to clients.Improved the management of past and present accounting records by using Microsoft Excel to prepare a chart of accounts which stated how much revenue had been received and how much revenue had been received and how much revenue is still in transit.

Increased efficiency in risk assessment procedures for multinational mining public group of companies by developing a general audit plan that entails a general strategy and detailed approach to the expected nature, timing, and extent of the audit.Analyzed tax schedules such as schedule 4, 6, 8 and others to determine any potential tax implications and domestic risks that should be identified during the audit.Reviewed taxpayer’s Index 507 Tax Review working paper to reconcile financial income with financial expenses and determine which financial revenues and expenses should be included on schedule 1 and which general ledger accounts should be included as income for tax purposes.Reconciled information from taxpayer’s income statement, balance sheet, and statement of retained earnings by extracting relevant general ledger accounts from the Oracle Hyperion Financial Management and IDEA software and creating Pivot tables that are used during the reconciliation of financial statements.Prepared minutes for T2020 audit diary by attending meetings between International Large Business Case Managers, senior auditors, taxpayers, and HQ advisors.

Engaged with individuals to prepare, calculate, and file their income tax return for the 2022 taxation year.Prepared and filed individual tax returns by using a tax preparation software to report income, claim deductions, credits, and expenses, to help individuals receive the maximum tax refund.

Provided excellent customer service by speaking to all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring questions/concerns to the appropriate department.Increased customer satisfaction by consistently providing merchandise orders on time, showing respect to the customer, and speaking with a friendly and helpful tone.

Increased customer satisfaction by 33% from the previous quarter by consistently talking to clients about alternative methods of payment and payment plans in a respectful and positive tone to help the client feel welcome and informed.Reduced client wait time by continuously training the second billing clerk on how to process payments, schedule appointments, count cash payments, and speak to the clients in a friendly and helpful tone whilst interacting with clients when receiving or billing payments for chiropractic therapy.