· Led the ERP migration initiative from Pricing Ops, overseeing the migration of 35K SKU product and pricing data from the legacy VMware system to the new Broadcom systems. This involved close collaboration with the business units, in-house IT team, migration specialists, and testing team to ensure uninterrupted business continuity.· Created, evaluated, validated, and approved user stories pertinent to data migration & drafted backlog items aiming to enhance the processes both from a SOX compliance standpoint and future operational objectives.· Proficiently navigated the intricacies of the new Oracle ERP system through comprehensive training sessions. Conducted internal training sessions as well to empower the team with the required skill sets.· Offered continuous support to resolve any production issue so that business continuity is not compromised

. Played a pivotal role in shaping Pricing and Packaging strategies for EUC products while ensuring seamless transactional readiness. This encompassed initiating dialogues with PM/BU to comprehend business requisites, configuring SKUs within the system, and publishing prices in Price books. Additionally, provided comprehensive assistance to DMT, OM, and Sales teams by addressing inquiries regarding product PnP.· Spearheaded companywide transformative initiatives within Pricing Ops, orchestrating a shift from the existing flat SKU creation model to an innovative attribute-driven SAP SKU creation model. This involved conducting operational fit-gap analyses, meticulously validating and approving user stories, and collaborating closely with various teams to successfully implement the envisioned process.· Defining and setting up the licenses for the Perpetual and Term SKUs and ensuing respective features related to specific product are getting unlocked with the generated keys.· Responsible to ensure the queries related to SKU PnP raised to Pricing Ops should be acted upon within the SLA of 24 hours for first response is met.· Involved in process improvement projects to have proper checks and balances in place before implementing any changes in Production, like PDH automation, audit checklist for SOX, etc.· Conducted training sessions periodically to ensure that the team is proficient with all the transformative initiatives taken by the organization.

Worked as a BSCS CONFIGURATOR for Ericsson billing product BSCSKey roles and responsibilities:• Configuration of Baseline configuration, Zone origin/destination, time package, usage package, Rating interval package, Rate-plan/Tariff, Cost control packages, etc.• Configuration modules of BSCS and reviewing the development packages done by other team members.• Unit Testing and Stand Alone BSCS Testing.• Complete Testing of Rating and Billing chain processes and generation of Invoices.• Experience of working on client location and interacting with the customer directly with regards to implementation and last minute changes.• Worked with the BO team and help them extract and generate reports from BSCS.• Worked on defects filed against BSCS in SIT and UAT testing.• Worked on interface issues between BSCS and EOC.• Created Operation document to be used by MS.

Worked as a BSCS CONFIGURATOR for Ericsson billing product BSCS customized for client's requirement.Key Roles and Responsibilities:• Interpreting the configuration document (LLD/HDD/SDD) from design team.• Decomposing the same into application specific task documents.• Creation of customer and attaching promotion to the customer and verifying the promotion at the time of bill run.• Giving support for end-to-end testing for Product Offer publishing.• Creation of new tax lab for taxation.• Guiding new team members in the work and help them to deliver within the given timeline.