Bikram Halder Email & Phone Number

Gurugram, Haryana, India

Handle merchant queries with accurate resolutions.Utilized expertise in product knowledge to assist new team members on the floor.Oversee merchant financial transactions and settlements.Educated merchants on online finance and its business advantages.Create and transmit email messages for merchants.Addressed merchant call requirements promptly.Assisted clients in managing their accounts efficiently by handling operational queries.Coordinated daily operations within the department.Supported daily operations by assisting merchants.Made recommendations to customers to promote brand effectiveness and product benefits.Ensured accuracy of merchant information prior to application submission and processing payments.Assisted with the setup of merchant accounts and payment processing services.

Gurugram, Haryana, India

Research market statistics to define project demands.Compiled relevant information through online research and analysis.Kept Excel spreadsheets current to ensure precise record-keeping.Analyzed data to discover trends, preferences, and requirements.Adapted strategies and solutions according to research results.Align project initiatives with specific market demands.Oversaw several projects at once, maintaining exceptional attention to detail.Investigated market trends pertinent to company's products and services.Ensured final surveys met quality standards prior to submission for analysis.

Performed telephone consultations with clients to identify their needs.Enhance client profiles by curating quality product images and information.Create seamless collaboration avenues through enhanced client communication.Handled clients' needs and comments with accuracy and speed.

Durgapur, West Bengal, India

- Completed introductory Python-based Machine Learning training.- Gained basic knowledge of Artificial Intelligence principles.

- Generated INR 200,000 in sales over 6 months.- Led a team of 10 marketing professionals.- Developed lead generation strategies, increasing customer outreach.- Conducted webinars to promote products and engage with audiences.- Achieved sales targets through commission-based marketing plans.- Enhanced market presence with innovative marketing campaigns.

Bachelor Of Technology - Btech, Computer Science And Engineering

High School Diploma, Science

Matriculation, Basic Arts And Sciences