Bikramjit Deb Email & Phone Number

Kolkata Area, India

Job Responsibilities as Sales Executive• Prospecting for top management people in BFSI and B-Schools segment• Handling BFSI and B-Schools sales vertical for Real Time Market Information Terminal business• Making presentations to BFSI and B-Schools sector and understanding their requirement• Preparing proposal and submitting it to the clients as per their requirements• Addressing all the queries raised by the client while showcasing the company product• Ensuring customer retention by maintaining cordial relationship with all the clients in Sales and Service Job Responsibilities as Service Executive• Providing training to clients on Real Time Market Data and News Terminal• Providing telephonic support over the phone to various clients • Outstanding Payment follow-up , Collection and ensuring timely TDS Certificate follow up• Preparing outstanding payment projections and keeping a track of payment cycles for all the customers• MIS activities such as preparing various internal reports and providing support to senior management• Responsible to ensure that problems are identified and timely actions are taken to avoid Service failures• Attending and addressing queries for all the review meeting with the Head Office every week • Inter-departmental support within the organization• Perform other tasks as assigned to support the goals of the company

Kolkata Area, India

Kolkata Area, India

Kolkata, West Bengal, India

Kolkata, West Bengal, India

Kolkata Area, India

• Preparing monthly billing and accounts receivable reports• Resolve all inaccurate billing and save all back up and any pertaining documents• Monitoring and maintaining unbilled monthly reports and resolve billing delays• Create, maintain and ensure full record keeping of billing files in hardcopy and electronic form as per company policy• Communicating effectively, both in writing and verbally with clients • Supporting the Sr. Management from time to time by providing the necessary MIS data’s• Assist Finance department in reconciling the invoice to accounts receivable and control receivable accounts • Oversee and streamline billing and collections processes• Keeping billing centre manager informed of areas of concern and departments not meeting the goals• Manage accounts receivable functions to include billing and collections for multiple locations• Participate in Corporate initiatives related to major systems automation and process improvements• Perform other tasks as assigned to support the goals of the company• Supervise collection of information for billing audits and resolve issues raised by audits• Develop/maintain professional relationships with unit /team and other departments

Kolkata

Coordination and support to the delivery team for the on going project, Timely billing , Payment followups, Documenting for all project, Managing 3rd Party vendors, Profitability monitoring, Ensuring customer satisfaction through survey, Contract renewal activities, Resolving any field issue for RSBY project, RSBY vendor handling, RSBY MIS reporting

Kolkata Area, India

Providing support for all the jobs with regard to the on going RSBY projects.Co-ordinating with the vendor for the job progress & getting regular feed back from them , meeting Govt.officials , solving issues for the on going RSBY field project.

• Client handling and addressing their Queries.• Close Coordinating with HO Logistics for materials delivery and thus handling client with regard to the materials delivery. • Providing entire East Zone Branch Support. • Handling Internal and External Communication.• All computer related activities, MIS reporting, order booking, Web related activities• Office jobs and basic office administration• Providing Support to the Sales and Marketing team• Interacting with customers and thereby Planning and Coordinating Installations at various sites by our team • Identifying Post warranty Customers and Submitting AMC proposals• Ensuring revenue inflow by raising bills and payment collection thereof • Addressing un-satisfied customer through calls and letters as the situation demands. • Preparing service tenders and coordinating with HO in doing this job where ever required. Highlights:- Consistent achievement of jobs on time. Received best Performance Award

Kolkata Area, India

• Client handling and addressing their Service Support requirement.• Man power handling and coordinating various service job allocation.• Internal and External Communication.• All computer related activities , including MIS reporting • Office jobs and basic office administration• Month end Billings, Stocking & Reporting• Dealer Handling and addressing their grievances & also providing support through our team as and when required• Handling Logistics thus ensuring smooth materials movement to various locations in East• Acquiring Customer Satisfaction Survey by visiting various clients

Man power handling for the projects and Co-ordination of job.All computer related jobs required in the office. Regular internal & external Communication.

Providing training to the users and showing them how to use various application which is being developed as well as Implementing and providing support to the client at the site.

Gniit, Computers

Post Graduation, International Trade

B.Com, Eco-Geography,Business Organisation,Economics,Accountancy,English

+2, Economics Geography,Business Orgn,Accountancy,English

10Th, English,Hindi,Physics,Maths,Geography