Bikram B. Email & Phone Number
@zscaler.com
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Who is Bikram B.? Overview
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Bikram B. is listed as Sr. Manager - Technical Success Management at Zscaler, a company with 9097 employees, based in Chandigarh, Chandigarh, India. AeroLeads shows a work email signal at zscaler.com and a matched LinkedIn profile for Bikram B..
Bikram B. previously worked as Sr. Manager, Customer Success (AMS) at Zscaler and Manager, Customer Success (AMS) at Zscaler.
Email format at Zscaler
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AeroLeads found 1 current-domain work email signal for Bikram B.. Compare company email patterns before reaching out.
About Bikram B.
Professional Experience of over 15 years across multi industry & functional domains. Deftness in setting out Quality standards for various Operational areas; with expertise in establishing & managing entire Operations with key focus on Customer Success, Employee Satisfaction and bottom line Profitability.
Listed skills include Sales Operations, Technical Support, Customer Retention, People Management, and 15 others.
Bikram B.'s current company
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Bikram B. work experience
A career timeline built from the work history available for this profile.
Sr. Manager, Customer Success (Ams)
Current
Manager, Customer Success (Ams)
Advisor, Business Intelligence
Performance Analytics {Sales COE - Channel BMS}Principal Accountability:* Lead & Manage Big Data based (SAP HANA) Sales Reporting Projects from concept to closure, applying Project Management processes and procedures* Advocate Big Data Based Standardized Business Intelligence & Management Systems* Analyze Business Requirements/Challenges, Perform Scoping.
Sr. Team Manager
- Reporting to India Lead, CSB Services Sales
- Leading APOS Sales Team for U.S & Canada Consumer Segment
- Deliver on Set Revenue/Margin Quota, KPI’s & Business SLA’s
- Manage and Motivate the team for desired levels of Performance and Compliance
- Owner for all Career Orientations / Discussions, Performance Management for the Team
- Strategic Consulting, Business Plan Forecasting, Identifying & Implementing New Business Ideas
Team Manager
- Conceptualized and Launched the PAN India Initiative – STS - “Save The Sale”
- Defined the key metrics and quality standards for the start-up process
- Managed the entire gamut of operations pertaining to a team of 22 direct reports & 2 SME’s
- Streamlined the Refund Process for Customers landing to Tech Support Queues
- Focus on reduced OpEx through Resolution, Ownership & People Capability
- Feedback the Business on top refund reasons and Recommend measures
Sales Coach
- Pilot Sales Coach for the Specialized Sales Queue
- Compile and Deliver Customized Trainings on Sales Tools, Products, Policies & Selling Skills
- Create Individual Action Plans for Reps basis analysis on their trending KPI’s
- Promote Ethical Selling, Provide Continuous Motivation & Support to Sales Reps
- Review Performance Metrics & Goals/Stacks to raise the bar
- Regular Audits / 1*1’s / Feedback for Sales Rep’s.
Technical Support Coach
- Providing real-time Floor Support
- Resolving Escalated Technical Issues & Handle Customer Escalations
- Audit, Feedback & Coaching
- TNI, Content Development & Training Delivery
- Conduct Career Progression Programs for aspiring Coaches
- SME for Windows 7, actively involved for it’s smooth launch
Process Trainer (New Hire Training)
- Conducting New Hire Process Training in an Instructor lead format
- Design & Conduct KC’s for TNI & Training Effectiveness
- New Product & Vitality Trainings
- Content Development
- First Point of Contact for the New Hire Batch till handover to Operations
- Identify & bridge the gap between Training and Operations
Colleagues at Zscaler
Other employees you can reach at zscaler.com. View company contacts for 9097 employees →
Stephanie Boo
Colleague at Zscaler
Singapore, Singapore
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JF
Jon Farkas
Colleague at Zscaler
Brooklyn, New York, United States, United States
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RS
Rounak Singh
Colleague at Zscaler
Chandigarh, India, India
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LP
Latorya Peeples
Colleague at Zscaler
Cumming, Georgia, United States, United States
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MB
Mehak Bansal
Colleague at Zscaler
Mohali District, India, India
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DC
Daniel Castro
Colleague at Zscaler
Mississauga, Ontario, Canada, Canada
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TK
Tushar Karayil
Colleague at Zscaler
Hyderabad, Telangana, India, India
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SK
Swapnil Kirve
Colleague at Zscaler
Pune, Maharashtra, India, India
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JG
John Guzik
Colleague at Zscaler
San Francisco Bay Area, United States
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KS
Kristian S.
Colleague at Zscaler
Celina, Texas, United States, United States
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Frequently asked questions about Bikram B.
Quick answers generated from the profile data available on this page.
What company does Bikram B. work for?
Bikram B. works for Zscaler.
What is Bikram B.'s role at Zscaler?
Bikram B. is listed as Sr. Manager - Technical Success Management at Zscaler.
What is Bikram B.'s email address?
AeroLeads has found 1 work email signal at @zscaler.com for Bikram B. at Zscaler.
Where is Bikram B. based?
Bikram B. is based in Chandigarh, Chandigarh, India while working with Zscaler.
What companies has Bikram B. worked for?
Bikram B. has worked for Zscaler and Dell.
Who are Bikram B.'s colleagues at Zscaler?
Bikram B.'s colleagues at Zscaler include Stephanie Boo, Jon Farkas, Rounak Singh, Latorya Peeples, and Mehak Bansal.
How can I contact Bikram B.?
You can use AeroLeads to view verified contact signals for Bikram B. at Zscaler, including work email, phone, and LinkedIn data when available.
What skills is Bikram B. known for?
Bikram B. is listed with skills including Sales Operations, Technical Support, Customer Retention, People Management, Project Management, Business Analysis, Process Improvement, and Performance Management.
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