* Pre and Post sales engineer on Ricoh's Commercial and Industrial Print Groups portfolio.* Implemented and supported various solutions in large print centers that included wide format, Micropress, DSF, Fierys and high volume multifunction equipment. * Provided training for sales representatives and customers on software and hardware solutions.

* Achieved quota every year and assisted other analyst and sales reps obtaining plan. * Installed software in complex networking environments involving Unix, Novell, Macintosh, AS 400, and Microsoft. * Maintained communication lines between sales and service resulting in less down time for customers and strengthened relationships between sales, service, current and future customers. * Acted as a team leader and distributed work among analyst. * Received multiple third party certifications that include EFI Fiery, Laserfiche, Micropress, Micrcosoft, Objectif Lune, ShareScan, Equitrac, Print Audit and Westbrook.