Bilaal Amin Email & Phone Number

Cork, Ie

Moçambique

- Worked with the health team to understand and translate business requirements into technical specifications.- Developed and deployed data collection forms on Afyadata and ODK Aggregate platform.- Tested the forms to ensure correct data collection flow.- Trained more than 50 community agents on mobile phone usage and data collection using mobile application.- Monitored data collection process which included data quality assurance during the surveillance.- Developed scripts in python for data cleaning.- Performed data analysis in python for daily report.- Created specific datasets using SQL queries.- Created views which were used on dashboards.- Created info-graphics and maps to be included in the survey report, utilizing Adobe Illustrator.- Contributed to define and establish an end-to-end data processing procedure.

Maputo

- Implemented ODK Aggregate instance for electronic data collection across the country, reducing paper-based surveillance in 80% and allowing effective decision making based on real-time data.- Led the implementation and management of Microsoft 365 platform for 1200+ users, which improved internal and external communication process during the Covid-19 pandemic, reducing an overall cost in licensing of about $200.000.- Developed training videos, user-guides and trained over 300 end-users on how to improve productivity and communications utilizing Microsoft 365 applications.- Deployed and managed containerized applications with Docker (docker compose, docker file) to support health emergencies.- Managed all IT and communication installation projects. Gathered requirements, participated in sourcing and procurement, tracked project progress, and monitor work order status to ensure timely response to our needs.- Developed the ICT Policy and associated POPs to ensure technologies and data are implemented and managed according to international standards.- Automated daily task with bash scripts reducing the manual work in 70%.- Led and mentored a team of 8 people during the implementation of IT projects.

Maputo

ICT consulting and training company. We provide all levels ITC consultation and training on Cisco, Huawei, Microsoft and Google solutions ans equipments.

Maputo, Moçambique

- Designed a complete ICT infrastructure project for the National Institute of Health building.- Planned, designed, and implemented a network with high throughput.- Planned, installed, configured, and maintained virtualized hosting infrastructure which includes servers, storage, backup systems and VMware Esxi 7.0 which allowed the centralization of more than 10 systems that were hosted in different partners infrastructure.- Implemented and managed infrastructure monitoring tool Zabbix and Grafana.- Implemented the IT infrastructure issues management utilizing principles of ITIL v3.- Managed all IT and communication installation projects. Gathered requirements, participated in sourcing and procurement, tracked project progress, and monitor work order status to ensure timely response to our needs.

Maluana Data Center

- Responsible for the administration and management of the data center environment, IT infrastructure, Cloud Computing Services (Huawei, VMware, Microsoft, Linux, IP Telephony, Communication Links and Network).- Maintenance process based on ITIL V3 framework;- Manage and support the Data Center systems and facilities (Energy, Fire System);- Control of the IT environment: inventory, license management, physical and logical organization of data and devices;- Full inventory of IT devices: detailed information and available for quick fix and audit;- Security Projects: Backup, antivirus, access control, security policy; - Planning, installation, configuration and maintenance of all IT infrastructure (Hardware & Software): - Huawei Blade Server E6000, Huawei Server RH 2285, RH2288, RH 5885; - Huawei Storage Ocean store S5500 T e S6800 T; - Virtualization Platform: Huawei Fusion Sphere (Fusion Compute, Fusion Access & Fusion Manager), Microsoft Hyper-V with System Center, VMware vSphere v6.0; - Router Huawei NE40EX3 & Switches Huawei S9706, S6700, S5728; - IP phones Huawei system; - Data Center Infrastructure architecture Documentation;- OS Planning, installation, configuration (Windows Server 2012 R2, Ubuntu Server);- Coordinate the handover process including knowledge transfer to the customer engineers;- Provide training sections to the customer engineers;- Troubleshoot network issues;- Data Center support.

Maputo

- RNO/RNP Engineer (2G & 3G);- New base stations planning and optimization (Frequencies, Neighbors, LAC, RAC, RF Changes) using proprietary tools;- Troubleshooting the KPI (Key Parameter Indicator) to solve issues and improve network quality;- Perform Drive-Test to ensure the network quality;- Analyze Drive-Test logs and propose a solution when necessary;- Support costumer complaint;- Network Performance Optimization;- Coordinate the sub-contractors.

Maputo

- Support to all technical issues;- PABX configuration;- Telephone and data network monitoring;- Migrating the payment system via card (TOTAL CARD) from GSM to GPRS;- End users OS migrating to Windows 7;- Configuration and Monitoring the data link Maputo – Matola;- Configuration and maintenance of CISCO routers and switches;- Solving problems using tools, methods, resources and procedures;- Windows Server 2008 – planning, installation and configuration;- Server, Routers and switches (CISCO) troubleshooting.

- E-learning platform development;- Requirements specifications;- System analysis;- Bug fixing;- Database administration.