Tour Guide: 5th Aug,2020 - 7th Dec,2021 Company Name: Coral Sea Expeditions -Guided guests through assigned exhibit, ensuring smooth, swift flow of traffic.-Guaranteed safety of the visiting public while waiting on tour or in assigned exhibit.-Delivered facts and historical information about museum equipment and artifacts, pointing out features of interest and answering questions.-Resolved problems with tact, escalating problems to the supervisor as necessary.-Informed guests of museum events, answering general questions regarding museum experience and layout.-Maintained cleanliness of assigned exhibit area, performing light cleaning (picking up scraps, paper, etc.) and informing supervisor of need for additional cleaning.Tour Guide: 2/1/2023– Current Company Name: Dolphin Bay Safaris -Greet visitors and provide detailed information about specific exhibits, artifacts, historical information, and functions.-Conduct in-depth, specialized walking tours of the Museum complex.-Assist at the Information Desk as assigned by promoting the Museum and its services, acting as general liaison between the museum and public in person and via telephone and email.-Provide directions to other local destinations, mass transit options, and restaurants.