• Consult with business to devise betterment in the product based on the client’s need• Review change requests, design user stories, test use cases and provide technical documentation. • Create pseudo code for developers to incorporate changes with the current code. • Analyze and evaluate customer feedback to identify trends and opportunities for improvement• Keep track of the changes in the live environment for future developments and provide RCA on bugs and issues.• Taking owner-ship of feature releases, providing support up-till the approval for live integrations.

• Collaborate with development teams and design improved configurations processes. • Close collaboration with team for management, delivery and integration of multiple feature release along the main release pipeline.• Create functional documentations regarding the configuration phase of the project.• Create release sprints on Jira and track development changes and requirement. • Consult with business team to collaborate on any change request and testing of new features.• Taking owner ship of market specific configurations and providing support as per their needs.

• Design report queries in a required result set using multiple tables.• Optimizing queries to minimize the execution time.• Designing report output using jasper reports. • Design single row, matrix and multiple row queries to provide optimal output on letters. • Configuring and designing UI using in built configuration systems.• Understanding user stories and design product according to the document. • Understanding bugs and JIRA task and providing resolutions with minimal time. • Work on Multi-lingual system and providing language-based bugs for multi-language.

• Engaging client to train the technical aspects of modules. • Gathering client requirement and design reports on Crystal Reports.• Providing automated Excel report designs using Infor Q&A Plug-ins and design VBA and macros for Multi-sheet output on a single click.• Upgrade and Customize the SunSystems Financial, Procurement and sales module.• Learned and trained on market leading software solutions targeting better IT experience like BMC software, Dynatrace Monitoring Tool, Informatica Power Center ETL tool, Automation anywhere.• Gather training in functional knowledge of GL accounting, Purchase module, Sales Module, Inventory and Asset module, to provide demo, training and support to clients.• Design budget friendly servers to accumulate with-in client infrastructure and fulfill the requirement of Financial software with optimal response time. • Providing both functional and technical support to multiple clients to minimize bugs, downtime and reporting related issues.

Learning about the Mechanics of Microsoft Dynamics AX and SQL server Database Management

As a internship I learned the following at SoortyLinux Operating SystemsOracle Database managementOperating Virtual MachinesComputer NetworkingStatic IP