Bilal Alshantoot Email & Phone Number

Canada

Ontario, Canada

• Participate in Analyzing Security Policies and Procedures to determine weakness in infrastructure security and complete a thorough audit of existing measures• Participate in conduct Technical Analysis and Triage based on Triggered Alerts to determine the severity, impact, scope, and corresponding response actions• Participate in the evaluation, support, and maintenance of user access, endpoint protection, infrastructure security, network security, and cloud security solutions both on premises and in public/private clouds• Work with Regional Teams to Implement and Support Network Infrastructure including all Routers, Switches, Load balancers, Routing Architecture and Cloud Infrastructure• Be on call and part of Network and Security Operations Team• Provide Tier 2 Support and Maintenance for Network Alerts and/or incidents in accordance with company policy and guidelines• Document all actions in accordance with company policies and standard procedures, working with internal and external technical and service teams to create and/or update knowledge base articles and system documentationsEnvironment: Cisco, Meraki, Email Security, Umbrella, SonicWall, Virtualization, Cloud

Dental Hospital (Seder Contractor)

• Managing IT Team to keep Hospital Network & Systems to be securing & running smoothly• Deploy & Monitoring Endpoint security tools in (Servers & Workstations)• Monitoring network data, and applications performance to identify any irregular activity• Managing Hospital Network & Healthcare Information Systems (VDI) (Citrix)• Collecting, Processing and Analyzing Data then submitting Periodical Statistics Reports to Hospital Research Center & to the Quality Department• Working closely with TU IT Security Team to Conduct regular tests and risk assessments• Managing and Leading IT Unit & Suring of the Quality of Delivered Services and assuring customer satisfactionEnvironment: Cisco, Enterprise Data, Dell, Hp, Virtualization, Citrix, Cloud

Dental Hospital (Seder Contractor)

• Monitoring Hospital protection of Servers & Workstations to minimize cybersecurity attacks• Implementing & managing the (Hospital Network Infrastructure, Cyber Security Policies & Health Systems) in Dental Clinics & X-Ray Rooms in over than 100 clinics and more than 300 Dental Staff• Monitoring & Auditing (Backup and all log files) (MS Hyper-V) (MS SQL)• Coordinating and following different projects with enterprise contractor companiesEnvironment: CareStream ®, Cisco, Dell, Hp, Data Center Virtualization: VMware, MS Hyper-V, Enterprise Data: MS SQL

Dental Hospital (Seder Contractor)

• Managing the Hospital (Network Equipment’s, Security Policies, Storage & Backup)• Managing MS Active Directory Server (User Accounts, OUs, GPO & File and Printer Sharing)• Managing Windows Failover Clustering, SAN and RAID to ensure compliance with disaster recovery and contingency plans• Monitoring & Daily System Check Antivirus Server (KASPER) & Hospitals’ Systems (KODAK)Environment: MS Windows, MS SQL, User Access, Security Policies, Storage, Backup, Antivirus, Dental HealthCare System

Dental Hospital (Seder Contractor)

• Managing & Maintaining Network Infrastructure (Routers & Switches Protocols)• Monitoring, Daily System Check & System Logs Auditing• Training & supporting End-users (Teaching Staff, Employees, Students) on various systemsEnvironment: Network Monitoring and Optimization, DNS, DHCP, Linux, Network Security, Company Policies, Routers and Switches

Istanbul, Turkey

Saudi Arabia

• Visiting the customer to implementing, configuring & maintain Routers & switches as well as Indoor & Outdoor Wireless Access point• Working on (CRM) & (Tracer) systems to manage customers’ orders, provide 24/7 supporting and be On Call in duty• Submitting Two Reports after each task; one for Sales Department and other for the Technical Supervisor• Identifying big Infrastructure Projects within other departments and coordinate activities through post-sales, pre-sales etc. to maximize services quality and to meet tasks deadlines• Managing the quality and consistency of products and services deliveredEnvironment: CISCO Switches & Routers, (TCP/IP, SMTP, HTTP, FTP, TELNET, DNS, DHCP), Routing Protocols, MS CRM, Troubleshooting, Technical Support

Master'S Degree, Information Technology

Mini Mba, Business Administration

Bachelor’S Degree, Computer Engineering

High School, Scientific Section, 94%