o Responsible for Prepaid segment with about 20 million subscribers and 75% of GSM revenues of Ufoneo Managed to increase ARPU and improve Profitability through Smart pricing and targeted price increases o Implemented FUPs on hybrid offers to smartly identify data hungry customers to extract more value while ensuring that subscribers are retained on the networko Smart pricing on selective bundles to extract more value from certain target segments o Managed to develop dashboards… Show more o Responsible for Prepaid segment with about 20 million subscribers and 75% of GSM revenues of Ufoneo Managed to increase ARPU and improve Profitability through Smart pricing and targeted price increases o Implemented FUPs on hybrid offers to smartly identify data hungry customers to extract more value while ensuring that subscribers are retained on the networko Smart pricing on selective bundles to extract more value from certain target segments o Managed to develop dashboards to assist management in strategic decision making on a day to day basis.o Managed to develop a Sales potential model to provide on the management input in order to develop targets for the Regional Sales team to achieve the overall KPIs o Rolled out a multi-departmental regional strategy to re-gain market share in geographical clusters where Ufone had weak penetration Show less

o With the help of the team, created a competitive product portfolio for voice offerings that increased product penetration from below 30% to slightly above 50%o Cross selling products based on a 3D model (Voice, SMS & Data) leading to lower subscriber churno Part of the team that revived the declining scores achieved in CSAT through strategic product placemento Launched non-recursive offers for niche segments to improve the perception of ‘hidden charging’o ‘Super Card’ product… Show more o With the help of the team, created a competitive product portfolio for voice offerings that increased product penetration from below 30% to slightly above 50%o Cross selling products based on a 3D model (Voice, SMS & Data) leading to lower subscriber churno Part of the team that revived the declining scores achieved in CSAT through strategic product placemento Launched non-recursive offers for niche segments to improve the perception of ‘hidden charging’o ‘Super Card’ product line replaced balance with direct package at retailer resulting in drastic reduction in ‘Hidden charges’ and ‘Balance drops’ for Ufoneo Responsible for monitoring Ufone’s performance through post promotion analysis, geographical analysis, activity level benchmarking, and ARPU segment benchmarking to fill any gaps in revenue streamso Regular co-ordination with Regional Sales team in Business Momentum sessions to provide input and feedback on a regular basis to improve the overall workings of the regional teams on ground. Show less

o Developed reports for EMT to give performance review on major KPIs for more informed decision-making.o Deep dive analysis to identify gaps and assist in the segment teams for revenue enhancemento Created multiple dashboards for performance tracking of High Value baseo Development of the CDR share model to internally gauge and track market share of all the operators o Development of reports on MSTR tool to streamline the process of reporting the company’s… Show more o Developed reports for EMT to give performance review on major KPIs for more informed decision-making.o Deep dive analysis to identify gaps and assist in the segment teams for revenue enhancemento Created multiple dashboards for performance tracking of High Value baseo Development of the CDR share model to internally gauge and track market share of all the operators o Development of reports on MSTR tool to streamline the process of reporting the company’s performance.o Performed multiple post promo analysis to provide feedback to segment teams to add to Ufone revenues. Show less

o Developed dashboard for profiling of different Prepaid segments (Jazz and Jazba) to gauge differences in subscriber usage patterns through focusing on major KPIs. o Performed different ad-hoc analysis on a regular basis to gauge performance of major and minor ATL offers which directly correlate to the business performance of the overall prepaid segments of the company.o Developed reports for the management committee on a regular basis to give visibility on the major KPIs performance… Show more o Developed dashboard for profiling of different Prepaid segments (Jazz and Jazba) to gauge differences in subscriber usage patterns through focusing on major KPIs. o Performed different ad-hoc analysis on a regular basis to gauge performance of major and minor ATL offers which directly correlate to the business performance of the overall prepaid segments of the company.o Developed reports for the management committee on a regular basis to give visibility on the major KPIs performance of the company for more informed decision-making.o Enhanced Commercial Understanding of Regional Subscriber Base through KXEN Statistical Modeling.o Pioneered the development of ‘Offer Tracker’ – a reporting mechanism in which all ATL offers launched by Mobilink are compared based on major KPIs: Revenues, PPM, Network utilization, Engagement, Churn, etc. Show less

o Developed a life-cycle plan for New Sales and Reactivations in order to ensure subscriber longevity o Represented the Commercial team in Discovery & Design phase and User Acceptance Testing for the Siebel – Campaign Management Tool (implemented by IBM for Mobilink).o Pioneered Social Network Analysis in Mobilink, worked on identification of Dual simmers and Queen Bees within different communitieso Implementation of the Global Control Group – for post promotion analysis of CLM… Show more o Developed a life-cycle plan for New Sales and Reactivations in order to ensure subscriber longevity o Represented the Commercial team in Discovery & Design phase and User Acceptance Testing for the Siebel – Campaign Management Tool (implemented by IBM for Mobilink).o Pioneered Social Network Analysis in Mobilink, worked on identification of Dual simmers and Queen Bees within different communitieso Implementation of the Global Control Group – for post promotion analysis of CLM activities.o Expanding the horizon of products for BTL medium by configuring new IN features, developing BTL tariffs and products such as ‘My Offer’ to further improve customer experience and increase subscriber longevity.o Developed BTL promotions for Churn prevention with prediction modeling and segmentation using KXEN.o Successfully enhanced BTL campaign Revenues by 3 times by development of innovative BTL campaigns. o End to end designing BTL segment initiatives: Business Case preparation/project management which includes smooth launch and execution of campaigns while working with multiple teams. Show less