Bilal M. Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

San Francisco Bay Area

• Cultivate and nurture relationships with C-suite executives within client organizations.• Act as the main point of contact for client inquiries, concerns, and escalations.• Understand clients' business objectives and provide strategic guidance to achieve them.• Collaborate with cross-functional teams to deliver integrated solutions that meet client needs.• Identify opportunities for account growth and upselling additional products or services.• Prepare and present regular… Show more • Cultivate and nurture relationships with C-suite executives within client organizations.• Act as the main point of contact for client inquiries, concerns, and escalations.• Understand clients' business objectives and provide strategic guidance to achieve them.• Collaborate with cross-functional teams to deliver integrated solutions that meet client needs.• Identify opportunities for account growth and upselling additional products or services.• Prepare and present regular performance reports to clients, highlighting key metrics and achievements.• Forecast and track key account metrics, such as quarterly business reviews and forecasts.• Resolve client issues in a timely and effective manner, ensuring high levels of client satisfaction and SLAs are met.• Stay updated on industry trends and competitor activities to anticipate client needs and market changes.• Lead contract negotiations and renewal discussions with clients.President's Club - FY24' Show less

Houston, Texas Area

• Managed client on-boarding process, ensuring that their expectations and goals were fully met.• Managed up to 275 Enterprise and Mid-Market accounts across the country.• Generated full market research to identify new trends which were sold to enterprise accounts resulting in increased sales by 45% in 2017.• Responsible for order processing, sales management, client activity report as well as competitor's activity.• Using personal knowledge and expertise for landing an… Show more • Managed client on-boarding process, ensuring that their expectations and goals were fully met.• Managed up to 275 Enterprise and Mid-Market accounts across the country.• Generated full market research to identify new trends which were sold to enterprise accounts resulting in increased sales by 45% in 2017.• Responsible for order processing, sales management, client activity report as well as competitor's activity.• Using personal knowledge and expertise for landing an exclusive contract to service all 42 branches for a corporation.• Responsible for B2B prospecting and sales.• Responsible for hiring and recruiting new members. • Proactively researched and implemented new customer relationship strategies with Enterprise and Small businesses (national and international). • Participate in monitoring and positively impact the achievement of the sales volume and metrics goals. • Meet and maintain volume goals while maintaining an above-average quality of service.• Traveling 50-60%.• Working independently and proactively to adhere to strict deadlines to ensure timely product delivery and customer satisfaction. Show less

Houston, Texas Area

• Worked with colleagues on developing, implementing, and maintaining customer-first culture.• Maintained full responsibility for overseeing and managing 20 existing enterprise accounts across the Houston area.• Boosted territory sales by 30% within the first six months over multiple product lines.• Created innovative marketing techniques for the accounts to assist in selling products more efficiently.• Provided account members with proper training, education, and other… Show more • Worked with colleagues on developing, implementing, and maintaining customer-first culture.• Maintained full responsibility for overseeing and managing 20 existing enterprise accounts across the Houston area.• Boosted territory sales by 30% within the first six months over multiple product lines.• Created innovative marketing techniques for the accounts to assist in selling products more efficiently.• Provided account members with proper training, education, and other necessary support to increase product sales.• Partnered and built relationships with management, colleagues, and vendors while demonstrating leadership and integrity and promoting the product.• Worked with customers to establish critical goals, other key performance indicators, and led the customer to achieve their goals.• Organized various events and meetups to support clients.• Assisted the company's selected Enterprise Support customer base and provided technical assistance post-sales.• Attracting, hiring, and retaining a group of representatives for B2C.• Traveling up to 25%. Show less

Cumberland, Rhode Island

Assisting the actual pharmacy but taking the RX orders from the doctors, lowering the work stress by answering the basic medication question patients might have, along side with refilling and faxing over to the doctor for refill requests.