Bilal Saeed Email and Phone Number

Managing the Operation Activities (First Mile & Last Mile) of Hub level.Line haul vehicle loading management with all required documents as per the city, State.Weekly report analysis & report management for a smooth process.Team handling & Controlling (Team Size 70-75 including 10 Supervisor & Executive.Managing the delivery (last mile) through Channel Partners, own Bikers & Vehicle. Managing the pick-up (first mile) through Channel partner & Own staff.Visit to channel partners related to services and their business Development.Channel partner controlling & expansion plan through Channel Team.Responsible for all the administrative activities of Hub Level.Monitoring the Air & surface load till the time of delivery.Monitoring the shipments connection to destination and delivery operation. Investigate the case in the situation shipment not traceable as per system.Flexibility, adaptability & the ability to work under tight deadlines or changing as per client needs.

Managing all branches performance of North India (First Mile & Last Mile) of Region level. There were updates Pickup & Delivery through a smart track app. which is looking for any issue. Like data not getting internet through smart track App. And have to create user id for new employee & new client and also guide them how to use it.

Appoint New Hub Store for Delivery and Managing them And Handled All issues and acted as point of escalation. and Impart Process Training to New Hub Store/ New team members.