Bilal Topaloğlu Email & Phone Number

A true professional dedicated for sustainable development of organizations. So far I have had the chance to serve for more than 30 companies including (but not limited with) telecoms, manufacturing, finance, construction, logistics and tourism sectors. I am experienced in almost every group of processes in an organization; sales, HR and operations are my favorite ones.My specialties covers a wide range of domains such as:* Analysis (data, root cause, process, work load etc.)* Process Improvement (identifying development areas, building improvement opportunities with stakeholders, designing upgraded process model and bridging the gap between as-is and to-be for making success real )* Project Management (budget, scope and timeline)*IT and non-IT System Design (Core banking, CRM, ERP, Workflow, sales incentive systems, HR systems etc.)* Performance Management (from employees to corporate level by applying Balanced Scorecard methodology)* Quality Management (documentation, ISO 9001, FMEA, QFD etc.)* Training (program development and execution, e-learning)