Bilal Yahya Email & Phone Number

Islāmābād, Pakistan

Islāmābād, Pakistan

• Managed and maintained secure VPN solutions using OpenVPN, WireGuard, IPSec, ShadowSocks, and Dante.
• Implemented and optimized CI/CD pipelines, enhancing development and deployment efficiency.
• Conducted security testing to ensure robust and secure application deployments.
• Utilized Jira, Azure DevOps, and GitHub for project management and collaboration, ensuring smooth workflow and task tracking.
• Administered servers and managed operations to maintain high availability and performance.
• Automated deployment processes, reducing manual intervention and increasing consistency.

Islāmābād, Pakistan

• Managed and maintained the functionality of various digital products, ensuring seamless operation and user experience.
• Responsible for the charging systems associated with these digital products, ensuring accurate and timely processing.
• Utilized ELK, Grafana, Prometheus, and Nagios to monitor system performance and health, ensuring early detection and resolution of issues.
• Configured SMTP alerts to provide timely notifications of critical system events.
• Deployed and managed solutions using Docker, enhancing containerization and scalability.
• Proactively monitored system metrics and performance, implementing improvements to optimize efficiency.

Islāmābād, Pakistan

• Conducted system checks to ensure the seamless operation of critical systems and essential services.
• Demonstrated expertise in configuring and utilizing monitoring tools such as Nagios, Zabbix, and Cacti.
• Maintained schedule flexibility, enabling work during non-standard business hours as required.
• Served as the initial point of contact for client requests, demonstrating responsiveness and accountability.
• Implemented and managed robust ticketing systems, including Odoo, Freshdesk, and Freshworks, to handle both internal and external communications efficiently.
• Employed a meticulous, analytical, and well-structured problem-solving approach.

Islāmābād, Pakistan

• Performed Unix/Linux command line operations to manage and troubleshoot system issues.
• Worked with virtualization and containerization technologies, including Proxmox and VirtualBox, to set up and manage virtual environments.
• Configured and managed Proxmox environments, including cluster setups, LVM volume management, and scheduling backups.
• Operated and maintained OpenStack multi-node infrastructure to support business needs.
• Configured and utilized monitoring tools such as Nagios and Zabbix to ensure system health and performance.
• Managed database and replication models, working with MySQL and MongoDB clusters.

Bachelor'S Degree, Information Technology

Middle School Diploma

Matriculation, Computer Science