Bilal Siddiqui

Bilal Siddiqui Email and Phone Number

Global Technology Transformation @ Tecnomic Systems
Melbourne, VIC, AU
Bilal Siddiqui's Location
Melbourne, Victoria, Australia, Australia
Bilal Siddiqui's Contact Details

Bilal Siddiqui personal email

About Bilal Siddiqui

Experienced Contact Centre Solution Architect with strong business understanding, technical hands-on and operational experience in the leading cloud Contact Centre solutions including Amazon Connect and Genesys, and on-premise solutions including Alvaria (Aspect). 16+ years experience in the field of Software Solutions across variety of roles including, Cloud Solution Architect, Contact Centre delivery specialist, Technical Business Development, Project Management, Customers & Partners Engagement Management, Professional Services, Technical Pre-sales and Solution Architect for variety of software applications. Currently part of the AWS Cloud Solutions practice team focussing on Amazon Connect cloud contact centre solution design, architecture and delivery for Australia and New Zealand. In the recent past, I have worked as Business Development of Enterprise Voice, Unified Communications and Contact Center solutions in APAC and ANZ markets, Lead Solution Architect for Amazon Connect and Genesys cloud contact centre solution and Product Development Manager for Contact Centre products - Qualtact and Qualtap.

Bilal Siddiqui's Current Company Details
Tecnomic Systems

Tecnomic Systems

View
Global Technology Transformation
Melbourne, VIC, AU
Website:
tecnomicsystems.com
Employees:
22
Bilal Siddiqui Work Experience Details
  • Tecnomic Systems
    Global Technology Transformation
    Tecnomic Systems
    Melbourne, Vic, Au
    View
  • Tecnomic Systems Pte Ltd
    Global Technology Transformation Gm
    Tecnomic Systems Pte Ltd Jun 2023 - Present
  • Amfa Systems Pty Ltd
    Director
    Amfa Systems Pty Ltd Mar 2019 - Present
  • Dxc Technology
    Cloud Solution Architect (Contact Centre), Aws Practice Anz
    Dxc Technology Nov 2021 - Jun 2023
    Ashburn, Virginia, Us
    View
  • Tecnomic Systems Pte Ltd
    Business Manager Uc Apac & Anz
    Tecnomic Systems Pte Ltd Oct 2018 - Oct 2021
  • Tecnomic System Middle East & Africa
    Technical Manager / Unified Communications Head - Contact Centers And Applications
    Tecnomic System Middle East & Africa Jan 2014 - Sep 2018
    Team Lead Professional Services, Project Management and Presales for Middle East, Singapore and South Asia.
  • Mis
    Contact Center Consultant / Programmer
    Mis Dec 2008 - Dec 2013
    Project Manager, Presales, Solution Consultant, Implementations, and Professional Services for Contact Center software solutions.
  • Comsats Institute Of Information Technology
    Assistant Manager It Centre
    Comsats Institute Of Information Technology Apr 2005 - Dec 2008
    Abbottabad, Kpk, Pk
    IT Project Management and consultancy services, Software development and training.
    View
  • Datels International
    Senior Software Engineer, Team Lead
    Datels International Jul 2002 - Mar 2005
    Pk
    Software Development, Software Project Management.
    View

Bilal Siddiqui Skills

Software Development Ivr Asp.net Requirements Analysis Contact Centers Microsoft Sql Server .net Visual Basic .net Integration Team Management C# Visual Basic Visual C++ Contact Center Solution Development Professional Services Pre Sales Unified Communications Ip Oracle Avaya Workforce Management Voip Sip Acd Telecommunications Call Centers Cti Management System Administration Video Conferencing Ms Project Dialers Cisco Telepresence Customer Service Team Leadership Contact Center Design Sql Server Project Implementation Customer Relations Avaya Technologies Microsoft Project Aspect Unified Ip Aspect Workforce Management System Solution Consultant Customer Relationship Management Voice Over Ip Business Development Enterprise Software Software As A Service Software Sales Sonus Enterprise Voice Solution Implementation Bid Response Consultative Selling Digital Engagement

Bilal Siddiqui Education Details

  • International Islamic University, Islamabad
    International Islamic University, Islamabad
    Computer Science

Frequently Asked Questions about Bilal Siddiqui

What company does Bilal Siddiqui work for?

Bilal Siddiqui works for Tecnomic Systems

What is Bilal Siddiqui's role at the current company?

Bilal Siddiqui's current role is Global Technology Transformation.

What is Bilal Siddiqui's email address?

Bilal Siddiqui's email address is bi****@****ail.com

What schools did Bilal Siddiqui attend?

Bilal Siddiqui attended International Islamic University, Islamabad.

What skills is Bilal Siddiqui known for?

Bilal Siddiqui has skills like Software Development, Ivr, Asp.net, Requirements Analysis, Contact Centers, Microsoft Sql Server, .net, Visual Basic .net, Integration, Team Management, C#, Visual Basic.

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